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MachPanel Knowledgebase

ERRMSG:Microsoft Team Direct Routing Failure

Rehan Waseem
MachPanel

Summary

This article will provide steps to resolve Microsoft Team Direct Routing assignment failure.

Applies To

Applies to MachPanel v7.0.25HF1

Pre-Requisites
Error

Microsoft 365 is not ready yet. Please try again later. It can take up to two hours depending on processing times at Microsoft. Status:6 Desc:Error processing command: Processing data from remote server api.interfaces.records.teams.microsoft.com failed with the following error message: Teams PowerShell Module versions older than 4.x.x are retired. Please update to the latest version. More details in https://docs.microsoft.com/en-us/microsoftteams/teams-powershell-supported-versions. For more information, see the about_Remote_Troubleshooting Help topic. CMDExec: Set-CsOnlinePstnUsage -Identity Global -Usage @{Add="kortmannbeton-PstnUsage"}

Resolution
  • Start PowerShell as an Administrator and run below
    • Uninstall-module microsoftteams
    • Install-Module MicroSoftTeams

Please note that version 4.4.1 will be installed of Microsoft Teams.

Details
Type: ERRMSG
Level: Beginner
Last Modified: 2 Months Ago
Last Modified By: rehan_waseem
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