Microsoft Team Direct Routing Failure

Summary

This article will provide steps to resolve Microsoft Team Direct Routing assignment failure.

Applies To

Applies to MachPanel v7.0.25HF1

Pre-Requisites

• Make sure you are on latest build 7.0.25 and also HF1 is also deployed on it (7.0.25HF1)
• Update MachPanel Control Server to the latest build https://kb.machsol.com/Knowledgebase/50181/Update-MachPanel-Control-Server-to-Latest-Version
• Update MachPanel Remote Server to the latest build https://kb.machsol.com/Knowledgebase/50268/Update-MachPanel-Remote-Server-to-Latest-Version
• Deploy HF1 on build 7.0.25 https://kb.machsol.com/Knowledgebase/55682/Hotfix-for-MachPanel-Build-v7025-HF1

Error

Microsoft 365 is not ready yet. Please try again later. It can take up to two hours depending on processing times at Microsoft. Status:6 Desc:Error processing command: Processing data from remote server api.interfaces.records.teams.microsoft.com failed with the following error message: Teams PowerShell Module versions older than 4.x.x are retired. Please update to the latest version. More details in https://docs.microsoft.com/en-us/microsoftteams/teams-powershell-supported-versions. For more information, see the about_Remote_Troubleshooting Help topic. CMDExec: Set-CsOnlinePstnUsage -Identity Global -Usage @{Add="kortmannbeton-PstnUsage"}

Resolution

• Start PowerShell as an Administrator and run below
  • Uninstall-module microsoftteams
  • Install-Module MicroSoftTeams

Please note that version 4.4.1 will be installed of Microsoft Teams.