Summary

This KB article shows how to create/update a User that is hosted on both On-premises Exchange and Microsoft 365 platform using single interface.

Applies To

MachPanel Build version 7.0.25 and above

Pre - Requisite

 Create a Microsoft O365/CSP Service plan  with "Linked with Local AD organization" enabled as shown below:

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Hybrid Cloud Management for On-Premise Microsoft Exchange and Microsoft 365

A hybrid cloud is a type of cloud computing that combines a private cloud (on-premises infrastructure), with a public cloud like Azure Active Directory. You can manage a hybrid organization in which Users have access to both on-premises and cloud applications. Also you can Sync new users, contacts, and groups created in on-premises / hosted Active Directory to the cloud automatically.

Customers using ADSync Utility can enable users to sign in and access cloud services using their on-premises password.

Creating a Hybrid Organization

STEP-1: Subscribe to Microsoft 365/CSP: Subscribe to Microsoft Office 365 service and create an organization for e.g "Hybd Org" using plan created as per below KB:

https://kb.machsol.com/Knowledgebase/55554/CSP-or-Office-365-Azure-Basic-Service-plan-creation-and-Provisioning

STEP-2: Subscribe to Microsoft Exchange Hosted: Subscribe to Microsoft Exchange Service by selecting the existing Organization "Hybd Org " from the drop down.

https://kb.machsol.com/Knowledgebase/50275/Sell-a-service-to-customer-in-MachPanel

Managing Hybrid Active Directory Organization

• In order to view the hybrid organization navigate to the path: Home > Service Director > Active Directory > Active Directory Organizations

• You can see both Microsoft Exchange and Office 365 under "Subscriptions" for Hybrid Organizations shown in the snapshot below.

• If you are using ADSync utility Enable ADSync from Options column.

Managing Hybrid Active Directory Users

• You can manage AD users for hybrid organization by navigating to path: Home > Service Director > Active Directory > Active Directory Users

• Now you can Add/Edit users and enable required services like Exchange, O365.

1. Click Add User to add new user in case you are creating & managing users from web interface.
2. Click Edit in front of synced users and enable required services in case of ADSync enabled organization.

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• Enable Offices 365/CSP and Exchange services as shown below:

• To enable Microsoft 365 service on this user, expand Enable Microsoft 365 service section and check option Add Microsoft 365 and provide other details.

• Similarly to enable Exchange service check Add mailbox option and provide other details and click Save when done. Group jobs will be added and processed in backend.
  

• Once jobs are processed a hybrid user is added with services on hosted AD and O365.
• The user is now successfully added for both services as shown below, you can Edit, Change Passwords and perform other actions from options column.

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• Changing password will update user on both places i.e. on Hosted AD and Office 365
  
• Similarly, you can change Group Membership of user. See snapshot below:
  

• Separate tabs will be shown for already enabled services i.e. Microsoft 365 Account & Mailbox Account. Under Mailbox account you can see mailbox management related tabs:

• Under Microsoft 365 Account tab you can manage Office 365 user.

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