Summary
This KB article shows how to create/update a User that is hosted on both On-premises Exchange and Microsoft 365 platform using single interface.
Applies To
MachPanel Build version 7.0.25 and above
Pre - Requisite
Create a Microsoft O365/CSP Service plan with "Linked with Local AD organization" enabled as shown below:
Hybrid Cloud Management for On-Premise Microsoft Exchange and Microsoft 365
A hybrid cloud is a type of cloud computing that combines a private cloud (on-premises infrastructure), with a public cloud like Azure Active Directory. You can manage a hybrid organization in which Users have access to both on-premises and cloud applications. Also you can Sync new users, contacts, and groups created in on-premises / hosted Active Directory to the cloud automatically.
Customers using ADSync Utility can enable users to sign in and access cloud services using their on-premises password.
Creating a Hybrid Organization
STEP-1: Subscribe to Microsoft 365/CSP: Subscribe to Microsoft Office 365 service and create an organization for e.g "Hybd Org" using plan created as per below KB:
https://kb.machsol.com/Knowledgebase/55554/CSP-or-Office-365-Azure-Basic-Service-plan-creation-and-Provisioning
STEP-2: Subscribe to Microsoft Exchange Hosted: Subscribe to Microsoft Exchange Service by selecting the existing Organization "Hybd Org " from the drop down.
https://kb.machsol.com/Knowledgebase/50275/Sell-a-service-to-customer-in-MachPanel
Managing Hybrid Active Directory Organization
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In order to view the hybrid organization navigate to the path: Home > Service Director > Active Directory > Active Directory Organizations
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You can see both Microsoft Exchange and Office 365 under "Subscriptions" for Hybrid Organizations shown in the snapshot below.
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If you are using ADSync utility Enable ADSync from Options column.
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Managing Hybrid Active Directory Users
- You can manage AD users for hybrid organization by navigating to path: Home > Service Director > Active Directory > Active Directory Users
- Now you can Add/Edit users and enable required services like Exchange, O365.
- Click Add User to add new user in case you are creating & managing users from web interface.
- Click Edit in front of synced users and enable required services in case of ADSync enabled organization.
- Enable Offices 365/CSP and Exchange services as shown below:
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- To enable Microsoft 365 service on this user, expand Enable Microsoft 365 service section and check option Add Microsoft 365 and provide other details.
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- Similarly to enable Exchange service check Add mailbox option and provide other details and click Save when done. Group
jobs will be added and processed in backend.
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- Once jobs are processed a hybrid user is added with services on hosted AD and O365.
- The user is now successfully added for both services as shown below, you can Edit, Change Passwords and perform other actions from options column.
- Changing password will update user on both places i.e. on Hosted AD and Office 365
- Similarly, you can change Group Membership of user. See snapshot below:
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- Separate tabs will be shown for already enabled services i.e. Microsoft 365 Account & Mailbox Account. Under Mailbox account you can see mailbox management related tabs:
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- Under Microsoft 365 Account tab you can manage Office 365 user.
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