MachPanel Knowledgebase

HOW TO:Hybrid Cloud Management for On-Premise Microsoft Exchange and Microsoft 365

Mudesira Munir


This KB article shows how to create/update a User that is hosted on both On-premises Exchange and Microsoft 365 platform using single interface.

Applies To

MachPanel Build version 7.0.25 and above

Pre - Requisite

 Create a Microsoft O365/CSP Service plan  with "Linked with Local AD organization" enabled as shown below:

Hybrid Cloud Management for On-Premise Microsoft Exchange and Microsoft 365

A hybrid cloud is a type of cloud computing that combines a private cloud (on-premises infrastructure), with a public cloud like Azure Active Directory. You can manage a hybrid organization in which Users have access to both on-premises and cloud applications. Also you can Sync new users, contacts, and groups created in on-premises / hosted Active Directory to the cloud automatically.

Customers using ADSync Utility can enable users to sign in and access cloud services using their on-premises password.

Creating a Hybrid Organization


STEP-1: Subscribe to Microsoft 365/CSP: Subscribe to Microsoft Office 365 service and create an organization for e.g "Hybd Org" using plan created as per below KB:

STEP-2: Subscribe to Microsoft Exchange Hosted: Subscribe to Microsoft Exchange Service by selecting the existing Organization "Hybd Org " from the drop down.

Managing Hybrid Active Directory Organization

  • In order to view the hybrid organization navigate to the path: Home > Service Director > Active Directory > Active Directory Organizations

  • You can see both Microsoft Exchange and Office 365 under "Subscriptions" for Hybrid Organizations shown in the snapshot below.

  • If you are using ADSync utility Enable ADSync from Options column.


Managing Hybrid Active Directory Users

  • You can manage AD users for hybrid organization by navigating to path: Home > Service Director > Active Directory > Active Directory Users
  • Now you can Add/Edit users and enable required services like Exchange, O365.
  1. Click Add User to add new user in case you are creating & managing users from web interface.
  2. Click Edit in front of synced users and enable required services in case of ADSync enabled organization.


  • Enable Offices 365/CSP and Exchange services as shown below:

  • To enable Microsoft 365 service on this user, expand Enable Microsoft 365 service section and check option Add Microsoft 365 and provide other details.