This article provides a summary on Exchange mailboxes soft-delete and recovery features
This article applies to MachPanel all versions(v.6 onward)
Exchange is IntegratedWith MachPanel Control Panel
Exchange service is subscribed and can be managed
Mailbox are there and can be managed
When a mailbox is deleted, a job to Soft delete this mailbox is added to group job
Once processed, a record is added to Recycle Bin
Navigating to Home > Service Director > General > Recycle Bin
from where soft-deleted mailbox either be Permanently deleted or restored (click checkboxes and use buttons for bulk operation).
- Permanent Delete:
Jobs are added in Exchange Group Jobs to permanently delete or restore soft-deleted mailbox, once processed successfully mailboxes get deleted permanently (Permanently deleted mailbox(es) are added to Recovery listing) or restored and can be seen in mailbox listing respectively.
Navigate to Home > Service Director > General > Recovery, all permanently deleted mailboxes can be found in recovery listing.
Here mailboxes can be recreated or connected (click checkboxes and use buttons for bulk operation)
- Recreate: If either Remove and Delete AD user option was used to remove mailbox (Due to which AD user was also removed from Machpanel)
- Connect Mailbox: If AD user is active in Machpanel
Jobs are added in Exchange Group Jobs
accordingly and on getting processed successfully, Mailboxes can be located in Mailbox listing again.