MachPanel Knowledgebase

HOTFIX:Hotfix for MachPanel Build v7.0.15 HF1 Updated (April 7, 2022)

Rehan Waseem


This article provides 7.0.15 HF1 and information about how to apply this fix on your servers.

Applies To

This article applies to MachPanel v7.0.15

Important Note
  • Prior to performing any update take backup of your MachPanel Database and files from Control and Remote servers. See below Kb article for more details on how to take backup.
  • MachPanel Control Panel and all MachPanel Remote Servers need to be on Build v7.0.15 and then Hot-fix can be applied.
  • Please follow the steps given below in sequence and execute instructions in the KB articles to complete the update:
Latest Issues Fixed

Build: 7.0.15 HF1 Updated: April 7, 2022


  1. Fixed wrong SPLA type assigned in sync. It may take 6 hours or more to reflect correct SPLA type.
  2. Fixed only user mailbox is available as New Mailbox.
  3. Fixed MBDetail advanced tab Save gives error when Custom size specification is not allowed in package.
  4. Fixed edit of O365 package sold to multiple resellers take long time.
  5. Fixed edit O365 package under reseller stucks in loop when billing is off.
  6. Fixed submit buttons getting stuck when user types in searchbox of Selectable/Selected control.
  7. Fixed: Cannot convert value "" to type "Microsoft.Exchange.Data.SmartHost" in Exchange domain provisioning. [Requires Remote files update].
  8. Fixed Selectable/Selected control search fails when there is "." in search string.
  9. Fixed Selectable/Selected control case sensitive search fails.
  10. Handled exception in Auto Cancel routine for O365 to skip cancellation if there is error in getting subscription from backend.
  • Go to MachPanel configuration studio.
  • Shut down all the MachPanel services and also exit the configuration studio. Make sure no instance to MachPanel Configuration Studio is running under any user.


  • Download the hotfix file from the link at bottom of this page.
  • Stop IIS Admin Service, please make sure that all the services are STOPPED from MachPanel Configuration Studio. Verify from "Task Manager" that the following services are not running.

  1. MachSol.MachPanel Provisioning Service.
  2. MachSol.MachPanel.ConfigurationStudio.exe.
  3. MachPanel Billing Service.
  4. MachPanel Helpdesk Service.
  5. MachPanel Network Service.
  6. MachPanel License Service.
  7. MachPanel O365 Service.

  • Replace files from MachPanel folder on MachPanel control server (Path: C:\Program Files\MachSol\MachPanel Control Serverand Replace files from Remote server folder of hotfix folder on MachPanel remote server (C:\Program Files\MachSol\MachPanel Remote Serverkeeping the folder hierarchy same as it is in hotfix. (you should get message to overwrite files, if not you are not doing it right).

  • Execute script.txt from zip file on MachPanel_Db after logging in to SQL management studio as MachPanel_Db user. Password can be obtained from connection string in registry of MachPanel Control Server.


  • Once all files are replaced properly from hotfix folder Restart all services related to MachPanel on Control as well as Remote Servers.
Download Link

Note: Please Unblock the files before replacing in installation directory if the downloaded Zip folder is blocked.

Level: Beginner
Last Modified: 5 Months Ago
Last Modified By: rehan_waseem
Rated 5 stars based on 1 vote
Article has been viewed 1.2K times.
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