MachPanel Knowledgebase

HOTFIX:HF1 for MachPanel build v6.4.50 (June 21, 2021)

Rehan Waseem


This article provides 6.4.50 HF1 and information about how to apply this fix on your servers.

Applies To

This article applies to MachPanel v6.4.50.

Important Notes
  • Prior to performing any update take backup of your MachPanel Database and files from Control and Remote servers. See below Kb article for more details on how to take backup.
  • MachPanel Control Panel and all MachPanel Remote Servers need to be on Build v6.4.50 and then Hot-fix can be applied.
  • Please follow the steps given below in sequence and execute instructions in the KB articles to complete the update:
  1. Update to Latest MachPanel
  2. Update to Latest MachPanel Remote Server
Latest Issues Fixed

Build: 6.4.50 HF1 Updated: June 21, 2021


              1. Fixed WHMCS API issue due to updated Exchange API.
              2. Fixed RDS packages access issue when Web-hosting Module is turned off.
              3. Fixed CSP module access issue when Web-hosting Module is turned off.
              4. Fixed Value cannot be null, parameter name Pattern issue in CSP account update information
              5. Fixed 600002 error on CSP agreement update.
              6. Permissions handling updated for VPS module.
              7. Fixed error in Sync O365 user: Value is not member of Byte().
              8. Fixed error in O365 plan edit when Sync resources option is selected.
              9. Fixed error in change mailbox template in mailbox edit general tab.
             10. Added validation for email address in mailbox edit general tab.
             11. Fixed VAT required add in add customer form when billing is off.
             12. Fixed error in domain verification: No domain selected.
             13. Fixed resource error in CSP management.
             14. Fixed Object Reference error in VM import.
             15. Fixed SFB URL error in edit Tenant.
             16. Handled User Logon options in mailbox edit screen.
             17. Handled SFBOnline Module blocked issue (details here).
             18. Fixed "Method Not Allowed" error in SPAMExperts integration.
             19. Fixes Problem in PST export job.
             20. Fixed Jeruselum Standard Time.  
             21. Security Group added in Send As and Full Access permissions for mailbox.
             22. Fixed Password handling for Ubuntu.
             23. Fixed IP assignment for Ubuntu.
             24. Fixed CSP import issue where import failed when addon has child addon subscription.

  • Go to MachPanel configuration studio.
  • Shut down all the MachPanel services and also exit the configuration studio. Make sure no instance to MachPanel Configuration Studio is running under any user.

  • Download the hotfix file from the link at bottom of this page.
  • Stop IIS Admin Service, please make sure that all the services are STOPPED from MachPanel Configuration Studio. Verify from "Task Manager" that the following services are not running.
  1. MachSol.MachPanel Provisioning Service.
  2. MachSol.MachPanel.ConfigurationStudio.exe.
  3. MachPanel Billing Service.
  4. MachPanel Helpdesk Service.
  5. MachPanel Network Service.
  6. MachPanel License Service.
  7. MachPanel O365 Service.

  • Replace files from MachPanel folder on MachPanel control server (Path: C:\Program Files\MachSol\MachPanel Control Serverand Replace files from Remote server folder of hotfix folder on MachPanel remote server (C:\Program Files\MachSol\MachPanel Remote Serverkeeping the folder hierarchy same as it is in hotfix. (you should get message to overwrite files, if not you are not doing it right).

  • Execute script.txt from zip file on MachPanel_Db after logging in to SQL management studio as MachPanel_Db user. Password can be obtained from connection string in registry of MachPanel Control Server.

  • Once all files are replaced properly from hotfix folder Restart all services related to MachPanel on Control as well as Remote Servers.
Download Link

Note: Please Unblock the files before replacing in installation directory if the downloaded Zip folder is blocked.

Level: Intermediate
Last Modified: 3 Years Ago
Last Modified By: zohaib.shaikh
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