MachPanel Knowledgebase

HOW TO:Partner of Tier 2 having no CSP Profile on Microsoft

This article provides detailed steps how to add Tier 2 partner having no CSP profile on Microsoft in MachPanel.

This article applies to v6 and above.

For Partners of Tier 2 having no CSP profile on Microsoft, there is anoption of 'No Profile' when creating a CSP package in MachPanel.

Partner of Tier 2 is required to import offers through a CSV and then sell them.
Firstly customer needs to be set up on backend [directly on Partner center or Tier 2 provided interface] and then imported in MachPanel from where you can do detailed management. During the provisioning phase Login/Password of the admin / tenant needs to be entered in MachPanel to complete provisioning.
Once import is completed into MachPanel, ensure to use MachPanel for all actions/operations so that the panel and backend (CSP account) remains in Sync.

Detailed flow is explained below.

In first step for tier 2 partner you have to create no profile CSP product. Navigate to following path Home > Service Plans > Microsoft CSP Products and click Add New Product as shown below:

After Importing offers select the offers and then provide the rest of the details and Finish to add the Service Plan.

Now you have to provision\subscribe CSP service using this "No Profile" service plan as shown below:

Select 'No profile' product for Package. Provide all the required details and add your product to shopping cart.

To manage CSP account navigate to Path: Home > Service Director > Microsoft CSP > Accounts and click Manage.

In order to increase the licenses you have to increase the total number from following path: Home > Customer Manager > Subscriptions. Click on the name of subscription as shown below:

In order to increase the quantity of Domains allowed and Users you need to sell Add-ons. First of all you have to create an Add-on at following path: Home > Service Plans > Microsoft CSP Products and associate to your CSP Service Plan.

Then you have to subscribe service and select Add-on from services section. After selecting currency you have to select Package Type and Package and finally select the Add-on.