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INFO:MachPanel Staff users and Roles

Mudesira Munir
MachPanel

Summary

This article provide details on Adding\Managing Staff roles and Staff users.

Applies To

This article applies to all builds of MachPanel.

Staff Roles:

Staff roles define privileges assigned to the Staff member. To view staff roles, navigate to the following path:  Home » System Configuration » System Users » Staff roles . There are couple of pre-defined roles that come packaged with Control Panel.



These roles include:
  1. Super Administrator: This role has full unrestricted access to the system. Assign this role only to the staff members who will have full access to every feature of the system.
  2. Billing Administrator: This role can access only billing relevant section of system. For example, this role can access Billing Manager section but cannot view Network Eye section.
  3. Help Desk Administrator: This role can access only Help Desk section of the system.
  4. Network Administrator: This role can access only Network Eye section.
You cannot edit default roles but you can create new roles and assign them to your staff members.



To create a new role, click Add New Role button and follow the instructions below:
  1. Role Name: Enter the name for this role.
  2. Role Description: Enter some description here.
  3. Is sub reseller: You can Add sub reseller by checking this option.
  4. Features Access: Click the check boxes to define which system areas this role can access.

Note: Now Staff Users can Mange CSP Accounts, manage their own profiles and manage 2FA settings in latest build.

Save

Click Save button when finished.

 

Staff Users\Staff Members:

Staff users are your staff member who can access the administrative features. To view staff users, navigate to the following path: Home » System Configuration » System Users » Staff Users . To create a staff user, click Add Staff Member button and follow the instructions below:

You can assign built-in or custom defied roles to your staff user.

  1. Passport Login: Enter the email address of user. This is used as login for the system.
  2. Passport Password: Enter a password for the staff member.
  3. Primary Contact: Here only First Name and Last Name fields are compulsory.
  4. Roles: Select the Roles you want to assign to staff user.

Click Save button when finished.

Configuration:

Under Configuration tab you can define password policy system wide.

IP Lock Down:

You can also add IP lockdown for your staff users. To view IP lockDown, navigate to the following path: Home » System Configuration » System Users » IP LockDown


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Details
Type: INFO
Level: Intermediate
Last Modified: Last Month
Last Modified By: mudesira.munir
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