MachPanel Knowledgebase

HOTFIX:5.2.10 HF1 - Hotfix 1 for MachPanel build v5.2.10

Zohaib Shaikh


This article provides 5.2.10 HF1 (Hotfix-1) and information about how to apply this fix on your servers.

Applies To

This article applies to MachPanel v5.2.10.

Important Notes

  • MachPanel Control Panel and all MachPanel Remote Servers need to be on build 5.2.10 and then Hotfix can be applied. Please follow the steps given below in sequence and execute instructions in the KB articles to complete the update:
  1. Update to Latest MachPanel
  2. Update to Latest MachPanel Remote Server

Latest Issues Fixed

This patch includes the latest fixes as below:

  1. Added ADFS handling in SharePoint module.
  2. Fixed Lync Subscription error: Pending Lync subscription gives missing record error.
  3. Company Name/Owner dropdowns fixes to be consistent. Fixed in Lync call settings and ADSync usage report.
  4. Fixed Package/Addon quota issue in Edit User. Only Package/Addons with remaining resources and the corresponding Package/Addon of edit user is listed.
  5. Enhanced “GetLyncPackageAndAddonsForNewUserAssignment” call, Result are made more readable i.e. result contains plan/addon name along with the identifiers.
  6. Fixed Full Access permissions are not correctly set in Shared mailbox.
  7. Fixed Subscribe Service from client side gives error Unable to cast Object of Type HyperLink to LinkButton.
  8. Fixed Mailbox Databases page not listing all databases in a Server Group.
  9. Fixed Audit Logs showing wrong entries in case CustomerId and EmployeeId matches.
  10. Added Mailbox Template name in Add/Remove Mailbox Audit log entries.
  11. Fixed access permissions are not correctly set if a user navigates among Mailbox management options and move to General tab again.
  12. Fixed Export to Excel throws error in case Customer filter is applied in Mailbox Usage Report.
  13. Fixed Public Folder not importing permissions if Public Folder is not mail-enabled.
  14. Fixed export to excel takes too long to generate excel file.
  15. Disk quota showing wrong value in usage report.


    1. Go to MachPanel configuration studio.
    2. Stop all services related to MachPanel. 
    3. Exit MachPanel configuration studio.
    4. Download the hotfix file from the link at bottom of this page.
    5. Open services.msc on MachPanel remote servers and stop MachPanel provisioning service.
    6. Make sure MachPanel configuration studio is not running from task manager.
    7. Replace files from Control Server folder on MachPanel control server and Replace files from Remote server folder of hotfix folder on MachPanel remote server keeping the folder hierarchy same as it is in hotfix. (you should get message to overwrite files, if not you are not doing it right).
    8. Execute script from zip file on MachPanel_Db after logging in to SQL management studio as MachPanel_Db user.  Password can be obtained from connection string in registry of MachPanel Control Server.
    9. Once all files are replaced properly from hotfix folder restart all services related to MachPanel on Control as well as Remote Servers.

    Download Link

    Type: HOTFIX
    Level: Intermediate
    Last Modified: 9 Years Ago
    Last Modified By: zohaib.shaikh
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    Article has been viewed 15K times.
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