MachPanel Knowledgebase

ERRMSG:BlackBerry 5.0 Activation Error - Java.lang.NoClassDefFoundError.com/rim/bes/brk/besuseradmin/BESUserAdminMain Exception In Thread "Main"

: 14 Years Ago

: MachPanel

Summary

This article provides information about how to successfully activate BlackBerry v.5.0 services in MachPanel.

Applies To

MachPanel all versions.

BES v.5.0

Symptoms

Getting the ERROR message,

java.lang.NoClassDefFoundError.com/rim/bes/brk/besuseradmin/BESUserAdminMain Exception in Thread "main" while attempting to activate the BlackBerry 5.0 Service under the Wireless Service Activation tab found in Wireless Account under Wireless Services in MachPanel.

Solution

To successfully activate the BlackBerry v.5.0 Services, kindly perform the following steps.

Step 1: Navigating to the following Path

After the successful installation of BlackBerry Enterprise Server User Administration Tool Setup, navigate to the following path:

C:\Program Files\Research In Motion\BlackBerry Enterprise Server Resource Kit\BlackBerry Enterprise Server User Administration Tool\

Step 2: Copying the file BESUserAdmin.jar

Copy the file BESUserAdmin.jar as shown in the Attachment

Step 3: Pasting the copied file

Paste the copied file into the following folder:

• C:\Windows\System32 (for 32-bit installation)

• C:\Windows\SysWOW64 (for 64-bit installation)