RDS (Remote Desktop Services) Integration, Subscription and Management

Summary

Applies To

MachPanel version 7 and above

Prerequisites

Active Directory Domain is Integrated https://kb.machsol.com/Knowledgebase/50263/-Add-Active-Directory-Domain-in-MachPanel

Procedure

• Enable RDS module: Log-in as Provider (or its Staff with abilities to Enable Built in Modules) Navigate to Home > System Configuration > Built-in Modules (../RCC/System/ConfigureModules.aspx)

• Log-off and Log-in again to see changes.​
  
• Enable RDS provider(s) (should be enabled by default):
• Navigate to Home > System Configuration > Providers > RDS Providers then Check "Enabled" and Click Save:  
  

Add Server Group

• Navigate to Home > Service Director > RDS Hosting > Server Groups click to Add Server Group

1. Server Group Name: A name of one's own choice
   
2. Provider: Select from enabled RDS Provider (s)
   
3. Active Directory Domain: Select from Active Directory Domains

Add Server to Server Group:

• Navigate to: Home > Service Director > RDS Hosting > Server Groups > Servers

• Once you click "Servers" button, you get following screen to fill in "Server FQDN", "Server IP" and "Roles" in RDS Server settings:

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1. Server FQDN: This is the Fully Qualified Domain Name for RDS Server.
   
2. Server IP: This is the IP address (as per IP Binding in MachPanel Remote Configuration Studio) of RDS Server.
   
3. Roles: This is the designated Server Role (deployed on remote RDS server). You can select "RD Connection Broker", "RD TS Gateway" or "Both" from drop-down:

Once added, Server will be shown in listing like this:

Click Test Service to ensure that connection is successful.

Add Microsoft RDS Service Plan

• Basic Info

• Resources

• Payment Cycle and Payment Group Selection

• Price Group: Cost and Price against each collection

• Associate Add-on (only billing only add-on is available)

Click Finish button to complete package creation.

Subscribe customer to RDS Hosting Service:

Follow the steps as highlighted on KB link below but choose "RDS Hosting" from Service selection:
https://kb.machsol.com/Knowledgebase/50275/Sell-a-service-to-customer-in-MachPanel




After order is completed, Job is added to Service queue, after getting processed subscription will list in RDS Accounts

Manage RDS Hosting:

• Navigate to Home > Service Director > RDS Hosting > Accounts

• Clicking "Manage" link will take you to General Information tab:

• You can put the subscription On-Hold, mark it Cancelled and /or Generate Renewal Invoice. Subscribed Add-on(s) and Billing details can be viewed in next two adjacent tabs.
  
• You can view or add Policies from Polices Tab:

• Click "Add Policy" button to add new policy:

• You can view or add User Settings by clicking on User Settings Tab:

• Lastly, You can Add New File Share and Sync All File Share Used Storage by clicking File Share.

• You can navigate to detailed management of RDS Organization by going to RDS Organizations Tab and clicking on "Manage" button. Afterwards you get to see detailed management options as below:
• Organization show read only Organization related information.

• Security Group

• User in an RDS organization are listed where these can be searched based on any of the given search filters

• Add user

• Add users in bulk using .csv

• Update users in bulk Using .csv

• Operations on User can be performed by clicking against any user in RDS users' listing

• Like click on change password shows pop-up to change password

• Edit user Interface looks like

Status and progress on actions performed can be tracked in Group Actions (Adjacent Tab)