This
article
provides a summary for integration of Lync server, creating\selling
of Lync service plan, and service management (adding domains, users, response groups, persistent chat etc.) in MachPanel.
This article applies to MachPanel Build v4.9.21 and above.
Customization of MachPanel includes Personalization, Localization, Layout Settings, Menu Setting, Theme changes & Email Templates etc.
Company profile settings are used in all the documents where company information is displayed. For example, Invoice document, Payment document, customer control center etc.
Please review the following KB article for further details:
http://kb.machsol.com/Knowledgebase/Article/50300
To integrate Lync in MachPanel, navigate to the following path:Home » Service Director » Lync Hosting » Server Groups and Add a Server Group. See the snapshot below:
To integrate Lync in MachPanel please review the following KB article for further details:
http://kb.machsol.com/Knowledgebase/Article/50304
Billing preferences
are set of configurations that are supposed to be setup according to
the underlying business scenarios because these settings totally depend
on your business nature and customer relationship. Please review the following KB article for further details:
http://kb.machsol.com/Knowledgebase/Article/52404
- Before Subscribing or Selling Lync Service to a customer, create a Service Plan \ Package.
- To create a new package \ service plan, navigate to the following path: Home >> Service Plan >> Lync Hosting.
- Click on Customer Product Listing tab, add new product. See the snapshot below:
Please view more details on Creating Service Plan \Package in MachPanel; http://kb.machsol.com/Knowledgebase/Article/52399
Please review the following KB article for Upgrading an existing Service Plan, resources, creating and selling Add-on; http://kb.machsol.com/Knowledgebase/Article/50348
Please review the following KB article for selling and provisioning of Lync service further details:
http://kb.machsol.com/Knowledgebase/Article/50275
You can manage hosting services for Lync by clicking on the Service Management link from the following path: Home >> Service Director >> Lync Hosting >> Lync Accounts. See the snapshot below:
Please review the following KB article for further details:
http://kb.machsol.com/Knowledgebase/Article/52410