This article provide a summary for how to open and view ticket details with MachSol support.
How to Register in MachSol Helpdesk?
Access to Ticketing System
- You can access MachSol Helpdesk to open new tickets and view all your existing tickets by registering yourself.
- Open following url in your browser: https://support.machsol.com/ and click Sign In as shown below:
- if you already have sign in details you can simply sign in. Now click Create an account to register as shown below:
- Now provide your Full Name, email address and Company Name and click Register:
- You will get an email containing the link, click on link to confirm and your account is now activated.
- You can view all your tickets.
- Also If you need to open a new ticket you can simply send email to firstname.lastname@example.org.
You will get an email message with link to view your ticket details
- OR sign in to help-desk to create a new ticket.