Summary
This error occurs when we configure MachPanel with
remote server. This error occurs because IP of
remote server in registry does not match with IP that we give during configuration of MachPanel with
remote server.
Error looks like:
The
Server has rejected the client credentials
Applies To
MachPanel all versions
Solution
There are two ways to solve this issue.
OPTION 1:
This error is resolved by following the steps given below.
Step 1: Login to Remote Server
Login to
remote server in
which Enterprise Software (Microsoft Exhange 2007/2010, BlackBerry
Enterprise or Microsoft SharePoint) and MachPanel
remote server
is installed.
Step 2: Open the MachPanel Remote Configuration Studio
- Go to Start » All Programs » MachSol, Inc » MachPanel Remote Server » Remote Configuration Studio
- In Remote Configuration Studio Navigate to Configure » Remote Server Binding
- Enter the IP in Bind with IP Address field.
Note:
This IP should be matching
with IP of
remote server.
OPTION 2:
This error is resolved by following the steps given below.
Step 1: Login to Remote Server
Login to
remote server in which Enterprise Software (Microsoft Exhange 2007, BlackBerry Enterprise or Microsoft SharePoint) and MachPanel
remote server is installed.
Step 2: Open the Registry Editor of Remote Server
- Go to Start >> Run
- Type regedit and press Enter
- Go To HKEY_LOCAL_MACHINE
- Go To SOFTWARE
- Go To Machsol
- Go To MachPanel
- On the right pane OPEN the RemoteServerPublicIP
Note: This step is very critical. In this step you have to enter the IP in Value Data field of
RemoteServerPublicIP. This IP should be matching with IP of
remote server.