Summary
This article entails how to cancel an invoice.
Applies To
MachPanel all versions
Solution
To cancel an invoice please follow the steps mentioned below:
1. Navigate to
Home>>Billing Manager>>Documents>>Invoices
2. Click on the specific invoice you want to cancel.
3. Then click on the cancel invoice button.
4. A window appears with following options:
- Issue Credit
- Effect on Service(s).
- Comments field
Complete the options as indicated below and then click on submit button.
Note: Write any descriptive text in the comments field.