This article provides summary on how customers can create New Tickets from thier panel.
This article applies to all version of MachPanel.
-
Login to Customer Control Panel and navigate to the following path: Home » Help Desk » New Ticket
- Provide Ticket details such as department, priority etc and Submit.
- After Submission you will see below stats (Pending Mean waiting for update from Provider/Reseller)
- After update from Provider \ Reseller.
