This article provides a summary for how to delete subscriptions and customers from MachPanel control Panel.
This article applies to all builds versions of MachPanel.
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To delete\remove the subscription from the MachPanel Control Panel, Go to customer section and click on Customer Name. You will see all the subscriptions of that customer as shown below:
- Select the subscription from the subscriptions list or navigate to the customer detail page and click on the Subscription name which is to be removed under Subscriptions tab as shown above:
- Now click on Cancel Subscription under General Info tab. See the snapshot below:
- You will see the following screen, enter required info and click on Submit.
Finally click on "RUN" link from the Service Queue section.
In order to delete customers from MachPanel, navigate to the path: Customer Manager >> Customers or Reseller Customers and click on Delete link from options column. The following screen will appear.
Please remove all the subscriptions of the customer first from the "Service Queue".
If you got any other Error Message or encounter any other issue during the deletion of subscription or customer, please create a new support ticket or send an email at support@machsol.com .