Summary
When creating new domain name account, you may encounter following error:
Error in Domain checking. Details: Error occured in Domain Name Check TLD= xxx SLD= www.xxxxxx Details: Error 1: Bad User name or Password
Applies To
MachPanel all versions
Solution
Domain registrar is not properly configured. Especially the Username and Password of registrar account needs to be readjusted with correct values.
Steps
To configure domain registrar, navigate the following path: Navigation: Home » System Configuration » Providers » Domain Registrars
Click on the
Configure link and follow the instructions below:
-
Display Name: Friendly name for this provider. No need to change this field.
-
Enabled: Select NO
only if you want to disable the registrar. This will result in removal
of Top Level Domains (TLDs) assigned to this registrar from order forms and prevents system
from renewing these TLDs.
-
Enable Test Mode: Select YES if you want to perform test domain registrations.
-
User name: Enter your reseller login ID.
-
Password: Enter your reseller password.
-
Allow Transfer: Will you allow domain transfer? Select Yes.
-
Allow Change Contact Info: Will you allow user to change domain contact info? Select Yes.
-
Parked Domain Name Servers: Select the name servers assigned by default to domain registrations.
-
Allow Register Name Server:
Will you allow to register child name servers? If selected Yes,
customer can register child name servers using customer control panel.
-
Admin Contact: Check Use Customer Profile Data
if you want to use customer's profile for admin contact of newly
registered domains, otherwise enter the information in the fields given.
-
Technical Contact: Check Use Customer Profile Data
if you want to use customer's profile for admin contact of newly
registered domains, otherwise enter the information in the fields given.
-
Billing Contact: Check Use Customer Profile Data
if you want to use customer's profile for admin contact of newly
registered domains, otherwise enter the information in the fields given.