MachPanel Knowledgebase » Knowledgebase » MachPanel » Release Notes

MachPanel Build v8.2.50 Release Notes (April 02, 2026)

zohaib.shaikh — Mon, 16 Mar 2026 14:42:36 GMT

Content

Important Prerequisites/Upgrade Instructions
Important Notes
Major Enhancements
Improvements/New Features
Resolved/Fix Issues

1. Important Prerequisites

Customers using old module like Exchange 2010, Exchange 2010 Hosted, should NOT update to MachPanel v8.
If you are already running MachPanel Build 8.0.32, then this prerequisite is already there. If you are updating from an older build, then you must need to download Microsoft .Net Framework 4.8 on control and remote servers. Once downloaded you can run the installer to install .Net framework 4.8 following below steps:

After the installation of .Net Framework 4.8 your server will require a restart. You can click on 'Restart Now' button.

Also, it is recommended to use the latest version of browsers (Chrome, Firefox and Edge) and MachPanel HelpDesk Service should be disabled before starting the Auto Update Process.

Please follow the steps given below in sequence and execute instructions in the KB articles to complete the update:

2. Important Notes

If you are using MachPanel Rest API, please follow link below to update to latest version of Rest API:

Update to Latest MachPanel REST API

Do note that if REST API is installed by MachPanel installer under C:/Program Files/Machsol/RESTAPI and it is operational in your environment, then auto update will update RESTAPI files as well. Manual update is needed when RESTAPI is installed on other than default location.

Important Note for MachPanel Load Balanced Setup after the Update.

If you are already running MachPanel Build 8.0.32, then this prerequisite is already there. If you are updating from an older build and you are using MachPanel Load Balanced setup then you must follow below steps after the update:

Locate MachPanel app pool in IIS, open Advanced Settings and select .NET CLR version v4.0, restart app pool and web app.

Copy Web.Config file from Primary Control Server (C:\Program Files\MachSol\MachPanel Control Server) to all your Secondary Servers.
Also, make sure all others files are updated on Secondary Servers, if not then you have you update all files from Primary Control Server to all Secondary Server by stopping all MachPanel services including MachPanel Configuration Studio on all Server and stopping MachPanel App Pool and MachPanel Website.

3. Major Enhancements

4. Improvements/New Feature

General (MachPanel, AD, Configuration Studio, REST API, HelpDesk):

Audit logs improved for Active Directory module.
Restricted access to SPLA reports for Owner's company Staff users with Super Admin role only.
Added New AD User Password Policy settings.
Restricted access to Customer account for certain Staff Roles
Added User Type filter in AD Users listing.
Configured AD Authentication for Staff Users.
Added enhancement to return JobId in Add Entity API methods.
Updated DUO WebSDK integration.

Microsoft Exchange:

Audit logs improved for Exchange Module.
Added new mailbox user Password Policy settings.
Increased the Message Size limit during Mailbox Import processing.
Added enhancement in Audit logs search for Mailbox-Specific-Action.
Improved Mail Flow reports with Fault Tolerance.
Improved Add Mailbox retries for handling DB deadlock victim error.
Logging added for MailFlow Logs processing failure tracking.
Added -ShowDetails in Mailbox Audit Logs export command.
Added enhancement for UPN, CN and SAM case is retained as per input in AD and Ex module.

Microsoft Hyper-V:

Improved Memory Weight field in VPS plans for Reseller & Customer.
Added VM Scheduled Management Operation (Turn On/Off).

5. Resolved / Fixed Issues

General (MachPanel, AD, Config Studio, REST API, HelpDesk):

Fixed extra modules show up in customer side without subscribing.
Fixed AD User add issue when there's no user in organization to set as Manager.
Fixed error in creating/updating Linked Ad User Contact for Customer.
Fixed error on Set As Home Page action in German language.
Fixed REST API edit AD User function.
Fixed user attributes cleared on enabling Mailbox for existing ADUser.
Fixed AD Expired accounts report.
Marked required field with * in Customer Contact Add/Edit.
Fixed Active Directory Groups not listing users correctly.

Microsoft Exchange:

Fixed the issue of mailbox not getting disabled having Audit Enabled.
Fixed Sanitization issue in Exchange Disclaimer text.
Fixed Auto Disable/Enable Mailbox on ADUser Disable/Enable not working.
Fixed error in Ex Settings interface "FirstName" Column not found.
Fixed Mailbox template gets updated from mailbox Edit Interface.
Allowed Simple DL member add in Simple DL members.
Handled error "This task does not support recipients of this type." in create mailbox job processing.
Fixed Mailbox display text.
Fixed Required parameter missing error in enabling Mailbox for existing AD User imported from backend or O365.

Microsoft Hyper-V:

Fixed long delay in Get All VMs Endpoint.
Fixed 'Manage' VM button issue from Customer Login.

Microsoft CSP:

Fixed error in Tenant Management User detail and other tabs.
Updated message on missing GDAP relation for tenants imported in panel.
Fixed CSP Grant Consent Issue.

MachPanel Build v8.1.22 Release Notes (December 08, 2025)

zohaib.shaikh — Thu, 27 Nov 2025 20:40:53 GMT

Content

Important Prerequisites/Upgrade Instructions
Important Notes
Major Enhancements
Improvements/New Features
Resolved/Fix Issues

1. Important Prerequisites

Customers using old module like Exchange 2010, Exchange 2010 Hosted, should NOT update to MachPanel v8.
If you are already running MachPanel Build 8.0.32, then this prerequisite is already there. If you are updating from an older build, then you must need to download Microsoft .Net Framework 4.8 on control and remote servers. Once downloaded you can run the installer to install .Net framework 4.8 following below steps:

After the installation of .Net Framework 4.8 your server will require a restart. You can click on 'Restart Now' button.

Also, it is recommended to use the latest version of browsers (Chrome, Firefox and Edge) and MachPanel HelpDesk Service should be disabled before starting the Auto Update Process.

Please follow the steps given below in sequence and execute instructions in the KB articles to complete the update:

2. Important Notes

If you are using MachPanel Rest API, please follow link below to update to latest version of Rest API:

Update to Latest MachPanel REST API

Important Note for MachPanel Load Balanced Setup after the Update.

Locate MachPanel app pool in IIS, open Advanced Settings and select .NET CLR version v4.0, restart app pool and web app.

Copy Web.Config file from Primary Control Server (C:\Program Files\MachSol\MachPanel Control Server) to all your Secondary Servers.
Also, make sure all others files are updated on Secondary Servers, if not then you have you update all files from Primary Control Server to all Secondary Server by stopping all MachPanel services including MachPanel Configuration Studio on all Server and stopping MachPanel App Pool and MachPanel Website.

3. Major Enhancements

Optimized client JS front end and ASP.Net backend to improve performance of control panel both on client and server side. Customers having organizations with 10K+ users will have better user experience with the control panel.
Exchange Subscription Edition integration added.

4. Improvements/New Feature

General (MachPanel, AD, Configuration Studio, REST API, HelpDesk):

Updated REST API mailbox-permissions method to sync data in database/interface.
Standardized behavior for Customer/Reseller buttons.
Customer contact email handling updated, verification is added based on customer AD users.
Profile Picture update support added via MachPanel interface for ADSync enabled users.
Show most recent Provider first in Add Package (all applicable modules).
Updated domain change flow.
Updated backup routine to skip *.PST files when the import folder contains large locked files.
Quantity increase/decrease and deletion for add-ons in REST API.
Improved API validation.
Updated CustomAttributes handling.

Microsoft Exchange:

Restricted Application Impersonation role to Shared Mailboxes.
Added Basic OWA Policy auto assignment for mailboxes using the Basic template.
Added option to import mailboxes from backend under mailboxes management.
Added per-organization option to disable/enable mailbox on ADUser Disable/Enable.

Microsoft Hyper-V:

Added option to connect Web Console with and without Enhanced Mode for Windows VMs.
Enhanced Sealed Image Add/Edit interface to Support Legacy (Copy-VMFile) and NoCloud ISO Options

5. Resolved / Fixed Issues

General (MachPanel, AD, Config Studio, REST API, HelpDesk):

Fixed issue in Load Balanced REST API file sync routine.
Fixed auto backup not working in Configuration Studio.
Fixed Login With Azure issue when Linked with AD Staff User Account.
Fixed pager not working in Audit Logs listing.

Microsoft CSP:

Fixed product selected in package missing in O365 Subscription detail and renewal settings.
Fixed admin relationship role assignment in O365 management.

Microsoft Hyper-V:

Fixed ISO image checkbox display.

Hotfix for MachPanel Build v8.0.50 HF Updated (November 06, 2025)

rehan_waseem — Mon, 15 Sep 2025 16:50:57 GMT

Summary

This article provides 8.0.50 HF and information about how to apply this fix on your servers.

Applies To

This article applies to MachPanel

Important Note

Prior to performing any update take backup of your MachPanel Database and files from Control and Remote servers. See below Kb article for more details on how to take backup. http://kb.machsol.com/Knowledgebase/Article/50248
MachPanel Control Panel and all MachPanel Remote Servers need to be on Build v8.0.50 and then Hotfix can be applied.
Please follow the steps given below in sequence and execute instructions in the KB articles to complete the update:
- Update to Latest MachPanel
- Update to Latest MachPanel Remote Server

Latest Issues Fixed

Build: 8.0.50 HF Updated: November 06, 2025

1: Updated REST API set mailbox permissions method to sync data in database/interface.
2: Fixed pager not working in Audit Logs listing.
3: Fixed ISO image checkbox display.
4: Fixed Full Access permissions for mailbox not working.
5: Import Mailboxes from backend added.
6: Fixed issue in Load Balanced RESTAPI file sync routine.
7: Fixed mailboxes with Basic SPLA reported as Standard mailbox due to wrong OWA Mailbox Policy assigned.
8: Added option to connect Web Console with and without Enhanced Mode Setting for Windows VM.9: Fixed product selected in package mssing in O365 Subscription detail and renewal settings.10: Fix admin relationship role assignment added in O365 management.11: Fixed auto backup not working in Configuration Studio.12: Issue of Login With Azure Linked AD Staff User Account Fixed.

Procedure

Go to MachPanel configuration studio.
Shut down all the MachPanel services and also exit the configuration studio. Make sure no instance to MachPanel Configuration Studio is running under any user.

Download the hotfix MachPanel_HF_8.0.50_Nov_06_2025.zip file from the link at bottom of this page.
Stop IIS Admin Service, please make sure that all the services are STOPPED from MachPanel Configuration Studio. Verify from "Task Manager" that the following services are not running.

MachSol.MachPanel Provisioning Service.

MachSol.MachPanel.ConfigurationStudio.exe.

MachPanel Billing Service.

MachPanel Helpdesk Service.

MachPanel Network Service.

MachPanel License Service.

MachPanel O365 Service.

Replace files from MachPanel folder on MachPanel control server (Path: C:\Program Files\MachSol\MachPanel Control Server) and Replace files from Remote server folder of hotfix folder on MachPanel remote server (C:\Program Files\MachSol\MachPanel Remote Server) keeping the folder hierarchy same as it is in hotfix. (you should get message to overwrite files, if not you are not doing it right).
Execute script.txt from zip file on MachPanel_Db after logging in to SQL management studio as MachPanel_Db user.

Once all files are replaced properly from hotfix folder Restart all services related to MachPanel on Control as well as Remote Servers.

Download Link

https://www.machsol.com/updates/8050/MachPanel_HF_8.0.50_Nov_06_2025.zip

Note: Please Unblock the files before replacing in installation directory if the downloaded Zip folder is blocked.

MachPanel Build v8.0.50 Release Notes (September 09, 2025)

rehan_waseem — Wed, 03 Sep 2025 20:41:46 GMT

Content

Important Prerequisites/Upgrade Instructions
Important Notes
Improvements/New Features
Resolved/Fix Issues

1. Important Prerequisites

Customers using old module like Exchange 2010, Exchange 2010 Hosted, should NOT update to MachPanel v8.
If you are already running MachPanel Build 8.0.32, then this prerequisite is already there. If you are updating from an older build, then you must need to download Microsoft .Net Framework 4.8 on control and remote servers. Once downloaded you can run the installer to install .Net framework 4.8 following below steps:

After the installation of .Net Framework 4.8 your server will require a restart. You can click on 'Restart Now' button.

Also, it is recommended to use the latest version of browsers (Chrome, Firefox and Edge) and MachPanel HelpDesk Service should be disabled before starting the Auto Update Process.

Please follow the steps given below in sequence and execute instructions in the KB articles to complete the update:

2. Important Notes

If you are using MachPanel Rest API, please follow link below to update to latest version of Rest API:

Update to Latest MachPanel REST API

Important Note for MachPanel Load Balanced Setup after the Update.

Locate MachPanel app pool in IIS, open Advanced Settings and select .NET CLR version v4.0, restart app pool and web app.

Copy Web.Config file from Primary Control Server (C:\Program Files\MachSol\MachPanel Control Server) to all your Secondary Servers.
Also, make sure all others files are updated on Secondary Servers, if not then you have you update all files from Primary Control Server to all Secondary Server by stopping all MachPanel services including MachPanel Configuration Studio on all Server and stopping MachPanel App Pool and MachPanel Website.

3. Improvements/New Feature

General (MachPanel, AD, Configuration Studio, REST API, HelpDesk):

Customers can manage Active-Sync devices per user from control panel
Added option to enable/disable servers in bulk
Added “Resend Code” Option for PIN via SMS and Email in Online Store Two-Factor Authentication
Added ADUser report in REST-API.
Files restriction in file upload implemented on all locations allowing upload, allowed types are: pdf,doc,docx,xls,xlsx,csv,ppt,pptx,txt,rtf,odt,jpg,jpeg,png,gif,bmp,svg,tiff,webp,zip,rar,7z,tar,gz,mp3,wav,mp4,mov,avi,mkv
DotNet page execution from cache folder is restricted.
Connection string in 3rd party import settings is now encrypted.
Updated SimpleDisplayName of mailbox using Set-User command.
Updated file upload, input values sensitization and other security updates.
Updated error handling in AD Bulk update operation, added validation for empty mandatory fields when retain existing data is un-checked
Updated users navigation on AD Organization Listing >> User Count link.
Hidden "Next Renewal" Column on Subscriptions Page When Billing Module is Disabled (Customer & Reseller View)
Handled replication delay error that might cause password policy update failure when creating new AD Users
Added automation for REST API files to be auto updated in Load Balanced Control Server Deployment
Added logging for REST API operations on disk. Handled Get request logging to disk
Added details of "Account Used" for REST API calls in audit log
Load balancer setup handling added for REST API OAuth.

Exchange

Added option to Change Public Folder Mailbox database
Added setting of External Forwarding
Added priority High parameter in Import/Export Mailbox PST commands
PS injection handling updated for multi-line inputs and more use cases, input is sanitized and encoded to avoid PS execution, PS injection attacks.
Updated REST API, permissions (SendAs, SendOnBehalf, FullAccess) for Mailbox and Distribution List can be cleared now by passing empty list
Added option to Load Mailbox Templates based on Templates sold in add-ons
Removed unnecessary Organization Drop-down in “Add PST Export Job” under Exchange Accounts → Manage Service
Exchange Import Utility Improvements added . The nested OUs will not be shown
Handled + and # symbols in LDAP of Mailbox, DL, Contact.
"+" handled in DL email address, can create a DL like all+@domain.com.
Update X-MachPanel-MessageSignaturesProcessed in Signature processing. Please update the agent using THIS link.

VPS/Hyper-V

Added Notes Option in VM Management Checkpoints Section

SharePoint

Added option for adding existing AD users to SharePoint portal in bulk

Signature Agent

Note: MachSol Signature Agent on Exchange Servers need to be updated using link.

Added input to define Signatures for External and Internal messages or for both.
Added Distribution List for applying signatures, making management easier.
Time limit added to schedule Signatures for Disclaimers and banners.
Added preview is Signature Listing.
Added clone option to duplicate and update signatures easily.
Added setting to customize if Sent Email should be updated or not.
"X-MachPanel-MessageSignaturesProcessed" added in email header to mark the email and skip in further processing.

4. Resolved / Fixed Issues

General (MachPanel, AD, Config Studio, REST API, HelpDesk):

Fixed checkbox Misalignment on MFA Login Screen
Fixed login Redirection (global search) Fails with Data Type Conversion Error
Fixed update Email Subject and Body for Re-authentication Secret Notification
Fixed proxy Settings & License Update Error in Remote Configuration Studio
Fixed PIN code Checkbox alignment at Customer Login to Online Store
Fixed customer Login Fails to Online Store with Duo Authentication – Upgrade to Duo Universal Prompt Required
Fixed error on Customer Login to Online Store – MFAPINRequestEmail not found on SubscriptionEmails
Fixed error on AD User Login via PIN (Email/SMS) and Authentication app – Object reference not set to an instance of an object
Fixed customer can buy add-ons though access permission is not allowed.
Fixed duplicate users display in AD Groups management.
Fixed conversion error when Login button is clicked on Global Search Results.
Fixed error in logging in when DUO authentication is used.
Fixed AD Group jobs not updating data on backend.
Fixed AD Organization list that shows no records if Remove Organization permission is not allowed.

Exchange

Fixed Mailbox Status Link Redirects to Blank Page After Provisioning Completes
Fixed Mailbox Full Access Auto Mapping not showing correctly or Full Access status keeps on syncing.
Fixed Mailbox device tab giving error when a device not found.
Fixed Duplicate records in DL ManagedBy when adding multiple Exchange DLs in one go.
Fixed Mobile Device Listing not working.
Fixed Mobile Device listing all Devices related to Mailboxes interface not listing records.
Fixed error in adding SMTP domain when the language is other then English.
Fixed Mobile Device listing missing some records against Mailbox. Also changed Identity display to show only Device identity part.
Fixed Suspected PS injection error in Mailbox OOO settings.
Fixed error in Get DL members in REST API when there is no member.
Fixed error System.InvalidOperationException: Cannot de-serialize type 'BusinessObjects.Hosting.ServiceMangement.ExchangeManagement+Forwarding.
Fixed error in SimpleDisplayName update in Exchange module.
Fixed error Operation failed.parsing "(href|src)\s*=\s*['"]?\s*javascript:|data:|vbscript:)[^'">]*['"]?" - Too many )'s. in package add/edit.
Fixed wrong variables in disclaimer body.
Fixed DL SendOnBehalf not accepting DL email.
Fixed X500 addresses not valid.
Fixed updating template of mailbox updates CAS settings twice which causes issue randomly if command executes on different servers.

VPS/Hyper-V

Fixed no IPs found error in VPS import.

O365/Microsoft CSP

Fixed search domain and company not working in O365 import.

Hotfix for MachPanel Build v8.0.32 HF Updated (September 1, 2025)

rehan_waseem — Mon, 26 May 2025 11:30:07 GMT

Summary

This article provides 8.0.32 HF and information about how to apply this fix on your servers.

Applies To

This article applies to MachPanel

Important Note

Prior to performing any update take backup of your MachPanel Database and files from Control and Remote servers. See below Kb article for more details on how to take backup. http://kb.machsol.com/Knowledgebase/Article/50248
MachPanel Control Panel and all MachPanel Remote Servers need to be on Build v8.0.32 and then Hotfix can be applied.
Please follow the steps given below in sequence and execute instructions in the KB articles to complete the update:
- Update to Latest MachPanel
- Update to Latest MachPanel Remote Server

Latest Issues Fixed

Build: 8.0.32 HF Updated: September 1, 2025

1: Fixed Mailbox Full Access Auto Mapping not showing correctly or Full Access status keeps on syncing.
2: Fixed Mailbox device tab giving error when a device not found.
3: Fixed Duplicate records in DL ManagedBy when adding multiple Exchange DLs in one go.
4: "+" handled in DL email address, can create a DL like all+@domain.com.
5: Fixed Customer can buy addons though access permission is not allowed.
6: Fixed Mobile Device Listing not working.
7: Fixed Mobile Device listing all Devices related to Mailboxes interface not listing records.
8: Updated error handling in AD Bulk update operation, added validation for empty mandatory fields when retin existing data is un-checked.
9: Added priority High parameter in Import/Export Mailbox PST commands.
10:Fixed error in logging in when DUO authenticator is used.
11:Fixed error in adding SMTP domain when the language is other then English.
12:Fixed Mobile Device listing missing some records against Mailbox. Also changed Identity display to show only Device identity part.
13:Fixed Suspected PS injection error in Mailbox OOO settings.
14:No IPs found during VPS import fixed.
15:Updated PS injection check to allow ";" in input password.
16:Fixed AD Group jobs not updating data on backend.
17:Added logging for REST API operations on disk. Handled Get request logging to disk.
18:Fixed error in Get DL members in REST API when there is no member.
19:Update PS injection checks to handle more scenarios.
20:Added logging to disk for REST API handling all type of Requests.
21:Fixed error System.InvalidOperationException: Cannot deserialize type 'BusinessObjects.Hosting.ServiceMangement.ExchangeManagement+Forwarding.
22:PS injection handling updated for multi-line inputs and more use cases, input is santized and encoded to un-wanted avoid PS execution.
23:Fixed AD Orgs list show no records if Remove Org permission not allowed.
24:Updated users navigation on AD Orgs Listing User count link.
25:Handled replication delay error that might cause password policy update failure when creating new AD Users.
26:Fixed Duplicate users display in AD Groups management.
27:Fixed conversion error when Login button is clicked on Global Search Results.
28:Fixed search domain and company not working in O365 import.
29:Added ADUser report in REST-API.
30:Fixed wrong variables in disclaimer body.
31:Files restriction in file upload implemented, allowed types are: pdf,doc,docx,xls,xlsx,csv,ppt,pptx,txt,rtf,odt,jpg,jpeg,png,gif,bmp,svg,tiff,webp,zip,rar,7z,tar,gz,mp3,wav,mp4,mov,avi,mkv
32:DotNet page execution from cache folder is restricted.
33:Connection string in 3rd party import settings is encrypted.
34:Updated SimpleDisplayName of mailbox using Set-User command.
35:Updated file upload, input values santization and other security updates.
36:Fixed error in SimpleDisplayName update in Exchange module.
37:Fixed error Operation failed.parsing "(href|src)\s*=\s*['"]?\s*javascript:|data:|vbscript:)[^'">]*['"]?" - Too many )'s. in package add/edit nad HeldpDesk emails processing.
38:Updated REST API, permissions (SendAs, SendOnBehalf, FullAccess) for Mailbox and Distribution List can be cleared now by passing empty list.
39:Fixed DL SendOnBehalf not accepting DL email.
40:Fixed X500 addresses not valid.41:Load balancer setup handling added for REST API OAuth.
42:Fixed updating template of mailbox updates CAS settings twice which causes issue randomly if command executes on different servers.

Procedure

Go to MachPanel configuration studio.
Shut down all the MachPanel services and also exit the configuration studio. Make sure no instance to MachPanel Configuration Studio is running under any user.

Download the hotfix MachPanel_HF_8.0.32_Sep_1_2025.zip file from the link at bottom of this page.
Stop IIS Admin Service, please make sure that all the services are STOPPED from MachPanel Configuration Studio. Verify from "Task Manager" that the following services are not running.

MachSol.MachPanel Provisioning Service.

MachSol.MachPanel.ConfigurationStudio.exe.

MachPanel Billing Service.

MachPanel Helpdesk Service.

MachPanel Network Service.

MachPanel License Service.

MachPanel O365 Service.

Replace files from MachPanel folder on MachPanel control server (Path: C:\Program Files\MachSol\MachPanel Control Server) and Replace files from Remote server folder of hotfix folder on MachPanel remote server (C:\Program Files\MachSol\MachPanel Remote Server) keeping the folder hierarchy same as it is in hotfix. (you should get message to overwrite files, if not you are not doing it right).
Execute script.txt from zip file on MachPanel_Db after logging in to SQL management studio as MachPanel_Db user.

Once all files are replaced properly from hotfix folder Restart all services related to MachPanel on Control as well as Remote Servers.

Download Link

https://www.machsol.com/updates/8032/MachPanel_HF_8.0.32_Sep_1_2025.zip

Note: Please Unblock the files before replacing in installation directory if the downloaded Zip folder is blocked.

MachSol Signature Agent

rehan_waseem — Fri, 09 May 2025 16:04:00 GMT

Summary

This article provides details on how to configure Signature Agent.

Note:

This is a new and additionally paid feature, licenses for which can be acquired from MachSol Customer Portal / Store. Please contact MachSol Sales for more information.

Applies To

MachPanel build version 8 and above

Pre-Requisites:

To be installed on all Exchange Servers:
Required Exchange Server Version: Exchange Server 2019 version 15.2.1544.4 - 15.2.1748.24

(If you do not want to update to latest CU for Exchange, Please contact Support after purchasing license to deploy on older version of Exchange)

https://learn.microsoft.com/en-us/exchange/new-features/build-numbers-and-release-dates#exchange-server-2019

Permission Required for Service Account User

MachPanel Service Account user, under which MachPanel Provisioning Service is running required Application Impersonation permission to update sent item with signatures.

Introduction

The MachSol Signature Agent is a newly introduced, premium add-on for MachPanel (version 8 and above) designed to automate and manage email signatures across Microsoft Exchange environments.

Key Features and Configuration Overview
- Centralized Signature Management: Enables administrators to define and enforce consistent email signature policies across all users within specified Exchange Server Groups.
- Transport Agent Integration: Utilizes a transport agent to append signatures to outbound emails, ensuring uniformity and compliance.
- Secure Key Implementation: Employs a 32-character alphanumeric secure key to authenticate and authorize signature operations across servers.
- Customizable Settings: Configuration is managed via a Settings.json file, allowing customization of parameters such as:
  - WebServicePath: URL to the MachPanel web service endpoint.
  - LogMode: Defines the logging level (e.g., Simple).
  - EWSUrl: Exchange Web Services URL.
  - SecureKey: The aforementioned secure key

MachSol Signature Agent Configuration

Below are MachSol Signature Agent configuration steps:

Step - 1: Server Group Signature Settings

Please configure Server Group Signature Settings by navigating to following path: Home > Service Director > Exchange Hosting > Exchange Server Groups
Select options against desired Server Group and Select Signature Settings:

Check the box against: Server Transport Agent Signature enabled.
Input Comma separated IP Addresses of Exchange servers: example 10.2.210.13,10.2.210.14.
Note: The MachSol Signature Agent have to be installed on all Exchange Transport servers and Private IP must be mentioned for all servers.
Input Secure Key (32 Characters Alpha Numeric) and note the value. Example X7P9G2LQF5T1M8WZK4V6D3CYRJ0BNSAH

Step - 2: Download the attached file and copy MachSol Signature Agent Folder to 1st Exchange Transport server, example 10.2.210.13.

Update "MachSol SignatureAgent\Settings.json" as per your environment.

Update YourPanelURL.com with your MachPanel Control Server url, make sure the web service is accessible by opening the url in browser.
LogMode: "Simple" for basic logging, "Verbose" for detailed logging.
EWSUrl: EWSUrl of local Exchange Server, no need to change if default installation is same.
SecureKey: Mention the Secure Key Set in Server Group Settings example: X7P9G2LQF5T1M8WZK4V6D3CYRJ0BNSAH
Allow "Network Service" full permissions on the "MachSol SignatureAgent" folder and sub folder and files. If the Exchange Transport Service is running under another user than "Network Service", allow that user full permissions on the "MachSol SignatureAgent" folder.

Step - 3: Install Signature Agent

To install Signature Agent, please update AssemblyPath "C:\MachSol SignatureAgent\MachSol.SignatureAgent.dll" according to the location of MachSol SignatureAgent folder on your system in below commands:
Copy below commands and run on Exchange Shell:

Step - 4: Copy the MachSol SignatureAgent From 1st Exchange Server to all other Exchange Servers

Copy the MachSol SignatureAgent folder from 1st Exchange Server, example 10.2.210.13 to all other servers and run the commands mentioned in Step - 3.

Management

First you have make sure that Signature allowed for Mailboxes (using Transport Agent) is allowed in Service Plan or in the particular Exchange Subscription, You can review the Exchange Subscription interface for any particular Exchange Organization (Click Subs Id of that organization) and then under Resources tab click Edit Resources and make sure below resources are available.

Then navigate to Service Director > Exchange Hosting > Accounts and then click 'Manage' as Exchange Organization. Under the Management interface click "Rules" tab.

You can give the Name of Signature, Set the priority and then select the mailbox to apply this signature.

You have two option either you can Signature HTML or Signature Text.

Also you can add custom variable for each user/mailbox like (Display Name, Phone and Department etc.).

Then click Save button to add the signature.

MachPanel Build v8.0.32 Release Notes (May 19, 2025)

rehan_waseem — Fri, 09 May 2025 14:53:46 GMT

Content

Important Prerequisites/Upgrade Instructions
Important Notes
Major Enhancements
Improvements/New Features
Resolved/Fix Issues

1. Important Prerequisites

Customers using old module like Exchange 2010, Exchange 2010 Hosted, should NOT update to MachPanel v8.
You must need to download Microsoft .Net Framework 4.8 on control and remote servers. Once downloaded you can run the installer to install .Net framework 4.8 following below steps:

After the installation of .Net Framework 4.8 your server will require a restart. You can click on 'Restart Now' button.

Also, it is recommended to use the latest version of browsers (Chrome, Firefox and Edge) and MachPanel HelpDesk Service should be disabled before starting the Auto Update Process.

Please follow the steps given below in sequence and execute instructions in the KB articles to complete the update:

2. Important Notes

HelpDesk Service is moved back to MachPanel/Bin folder, and you need to change the path of HelpDesk Service from MachPanel/Apps/HelpDeskService to MachPanel/bin.
It is advised to disable HelpDeskService before update.
If you are using MachPanel Rest API, please follow link below to update to latest version of Rest API:

Update to Latest MachPanel REST API

Do note that if REST API is installed by MachPanel installer under C:/Program Files/Machsol/RESTAPI and it is operational in your environment, then auto update will update RESTAPI files as well. Manual update is needed when RESTAPI is installed on other then default location.

Important Note for MachPanel Load Balanced Setup after the Update.

If you are using MachPanel Load Balanced setup then you must have to follow below after the update:

Locate MachPanel app pool in IIS, open Advanced Settings and select .NET CLR version v4.0, restart app pool and web app.

Copy Web.Config file from Primary Control Server (C:\Program Files\MachSol\MachPanel Control Server) to all your Secondary Servers.
Also, make sure all others files are updated on Secondary Servers, if not then you have you update all files from Primary Control Server to all Secondary Server by stopping all MachPanel services including MachPanel Configuration Studio on all Server and stopping MachPanel App Pool and MachPanel Website.

3. Major Enhancements

Below are major changes/enhancement in build v8:

Net Framework upgrade for all projects to .Net Framework 4.8 for long-term support.
Major listings like Customer, Reseller, Accounts, Mailboxes and more are updated to use API and client side JS Framework for faster display and better utilization of server resources.
Arabic domain name handling in domain name inputs.
Database usage report added.
REST API updates, paging on SQL side to speed up Get API methods, new methods added for Mailbox, Audit Logs added.
Hyper-V 2025 integration.
Server side Mailbox Signature handling using Exchange Transport rules.
Integrated new payment gateway: Etisalat Payment Gateway

4. Improvements/New Features

General (MachPanel, AD, Configuration Studio, REST API, HelpDesk):

Arabic Domain (DNS) handling in Enterprise Services for e.g. Exchange
Update REST API and Export of the reports from portal/service method
Improved Group Action Logs Listing
MachPanel Control to Remote sync for version updates
Option to delete Staff Member
Ability to Authenticate contact via AD account
Change in First and Last name should automatically fill only Display Name and NOT the UPN for AD User Creation/Edit.
Update Microsoft Access Database Engine to 2016 Redistributable
Updated MachSol Software License Terms in Configuration Studio
Enable or Disable Users Through Bulk Update Users
Change all sample files from .xls to .xlsx in all Modules
Add audit log for REST API POST, PUT, DELETE calls

Exchange

REST API reports are updated, related entity Ids like MailboxId, OrganizationId, HostingId etc are added in relevant reports.
Distribution List REST API methods updated, status is added and RequireSenderAuthentication handling corrected.
Added Audit Log entry on enabling AD User from mailbox listing.
Optimized Add AD User and Add Mailbox.
Added email search in REST API for Mailbox, Distribution List and Contact.
Permissions setting in Add Mailbox is made optional to improve Mailbox Add screen load time.
Mail Contact optional data in REST API updated to show full details from the database.
Exchange and Distribution Recovery API (GetAll, Search, SearchById) allowed to reseller.
Help message updated and Password check on Shared Mailbox bulk create disabled.
Mailbox External forwarding hide handling added. Run script to hide: Update HB_tblExchangeOrganizationSettings Set HideExternalForwardingEmail = '1'
Added check to limit Ex Mailbox creation based on Templates sold to Hosting. Run script to enable feature: Update HB_tblExchangeOrganizationSettings Set LoadTemplatesBasedOnAddons = '1'
"EmailAddress" filter for Mailbox usage report endpoint added to enable filtering on mailbox.
Shared Mailbox Bulk Creation
Keep Mailbox Feature Change Log
Email Forwarding to External SMTP address
Option to review/update “Time Zone” for mailboxes that have “Mailbox Template” associated
Report last or all connected ActiveSync devices
Mailbox Signature using Transport Agent Custom Action
Monitoring Mailbox Import/Export Progress (Percentage) in Exchange
Update handling for error under "Monitoring >> Mail Flow" due to an unavailable exchange server.
Out of office text (Automatic Replies)
- Added the functionality to keep the reply text in DB too and show from DB on re-enable
Added Bulk Permissions for mailbox
Sample File in .xlsx for Exchange Module
Exchange REST API Updates
Added REST API methods to Get/Put Mailbox Custom Attributes
Updated Exchange REST API methods to fix problem in Full Access and Get Mailbox.
Updated bulk mailbox add to avoid deadlock issue.
Error generated on suspected Power Shell (PS) injection attack in Exchange module.

Hyper-V

Added Rocky Linux 9 and Debian 12 operating system support in VPS module.
Expand disk handling updated for Windows VM, now disk within VM expands too.
Updated Public IP handling in VPS Subnet Pool management.
Updated VPS package update Service Queue processing to update VM disk size.
Added Signed .ps1 files for Hyper-V custom ps1 files.
VLAN ID Update
VPS Disk Resized Automatically

Web Hosting/Shared Hosting

Added new tab for Database Usage report

5. Resolved / Fixed Issues

General (MachPanel, AD, Config Studio, REST API, HelpDesk):

Logged in as End Customer, clicking on “Online Help” does not open new tab,
Fixed Move Customer gives error on CSP Subscription Move.
Error Occurs When Loading Audit Logs from Archive
Customer Account Cancellation Error
Fix HelpDesk Service in Installer
Fixed RAM value display in Health Report. (New records after update should show correct value).
Fixed selected Timezone display issue on Customer Edit interface.
Fixed country error in AD User add API.
Fixed report display for Russian Locale.
Fixed Sync AD Users thread not running as needed.
Updated import routine from Citrix based control panel.
REST API Get All AD Users Records Company Based Segregation issue is fixed.
Removed auto update of display name, UPN and email on Key Up event in edit AD user info interfaces.
Fixed 2 backups are taken instead of 1 in daily backup of control panel routine.
Fixed Impersonate as Reseller not working when OAuth2 sis used for REST API.
Fixed SQL error in ADUser login.
Fixed disabled ADUser gets enabled on Bulk ADUser operation.
Fixed ADSync password not getting updated each time.
Prov Svc crash on Control Server due to a missing method fixed.
Fixed AD bulk user Add/Edit not applying Password settings as specified.
Error on MachPanel licenses page related to int conversion fixed.
Fixed not showing member users listing in AD Security Group Add/Edit.

Exchange

Fixed wrong CustomAttribute1 being set on new mailbox creation.Fixed unable to read user settings in AD user/Mailbox management.
Fixed MAPI > RPC Over HTTP allowed, MAPI over HTTP allowed handling in Exchange Package and Addon Add/Edit. For old records need to update using KB https://kb.machsol.com/Knowledgebase/55746/Added-Setting-of-MAPIhttpEnabled-in-mailbox-features?Keywords=RPC-over-HTTP
Organization Usage report export to Excel updated, templates as separate columns are removed if more then 250 columns in report.
Cannot find table 0 error fixed in bulk Distribution List creation.
Fixed error on Send email of Exchange reports in reports email scheduler tab.
Handled error in contact update using REST API.
Fixed error in update Mailbox general settings REST API.
Fixed Soft delete mailbox re-appear as Active when Permanent Delete job being added/executed.
Fixed wrong Receive and Send message size set when mailbox template is applied on template edit and a disabled mailbox is enabled.
Fixed error in transport rule creation due to problem in actions handling.
Fixed Custom Mailbox template appearing in edit mailbox when it is not allowed.
Fixed error "Operation failed. No active mailboxes to set in managed by setting." when no delectable manager in Distribution Group Advanced Settings save.
Fixed SQL connection leak issue in Exchange Calendar Permission management.
Fixed error in update Distribution List settings when a user is deleted or disabled.

Hyper-V

Error message updated when adding new Hyper-V server group when no Virtual Switch is found.
Fixed "NIC DNS Not Found" Issue in VPS Hosting Module.
Fixed VM Move operation error.
Fixed error in update Server Group policy name length query.
Fixed error in Add Public NIC in VPS Module.
Fixed VPS addon setup changed RAM type.

SharePoint

Addon Storage Issue (SharePoint)
Fixed SharePoint usage report not updating.

Hotfix for MachPanel Build v7.3.60 HF Updated (30 April, 2025)

zohaib.shaikh — Wed, 02 Oct 2024 12:47:39 GMT

Summary

This article provides 7.3.60 HF and information about how to apply this fix on your servers.

Applies To

This article applies to MachPanel

Important Note

Prior to performing any update take backup of your MachPanel Database and files from Control and Remote servers. See below Kb article for more details on how to take backup. http://kb.machsol.com/Knowledgebase/Article/50248
MachPanel Control Panel and all MachPanel Remote Servers need to be on Build v7.3.60 and then Hotfix can be applied.
Please follow the steps given below in sequence and execute instructions in the KB articles to complete the update:
- Update to Latest MachPanel
- Update to Latest MachPanel Remote Server

Latest Issues Fixed

Build: 7.3.60 HF Updated: 30 April, 2025

1: Fixed RAM value display in Health Report. (New records after update should show correct value).
2: Fixed wrong CustomAttribute1 being set on new mailbox creation.
3: Error handling updated for DB calls when Deadlock occurs.
4: Fixed selected TimeZone display issue on Customer Edit interface.
5: Exchange and Distribution Recovery API (GetAll, Search, SearchById) allowed to reseller.
6: "EmailAddress" filter for Mailbox usage report endpoint added to enable filtering on mailbox.
7: Fixed Sync AD Users thread not running as needed.
8: Fixed error in update Mailbox general settings REST API.
9: Error message updated when adding new Hyper-V server group when no Virutal Switch is found.
10:Fixed country error in AD User add API.
11:Fixed Add NIC DNS Not Found Issue in VPS Hosting Module.
12:Added import Customers and Exchange Subscriptions from Citrix based control panel.
13:REST API Get All AD Users Records Company Based Segregation Issue Fixed.
14:Updated import routine from Citrix based control panel.
15:Fixed report display for Russian Locale.
16:Removed auto update of display name, UPN and email on KeyUp event in edit AD user info interfaces.
17:Fixed error on Send email of Exchange reports in reports email scheduler tab.
18:Fixed 2 backups are taken instead of 1 in daily backup of control panel routine.
19:Fixed VM Move operation error.
20:Fixed unable to read user settings in AD user/Mailbox management.
21:Added Hyper-V 2025 Server support.
22:Fixed MAPI > RPC Over HTTP allowed, MAPI over HTTP allowed handling in Exchange Package and Addon Add/Edit. For old records need to update using KB https://kb.machsol.com/Knowledgebase/55746/Added-Setting-of-MAPIhttpEnabled-in-mailbox-features?Keywords=RPC-over-HTTP
23:REST API reports are updated, related entity Ids like MailboxId, OrganizationId, HostingId etc are added in relavent reports.
24:Organization Usage report export to Excel updated, templates as separate columns are removed if more then 250 columns in report.
25:Distribution List REST API methods updated, status is added and RequireSenderAuthentication handling corrected.
26:Fixed Soft delete mailbox re-appear as Active when Permanent Delete job being added/executed.
27:Added Audit Log entry on enabling ADUser from mailbox listing.
28:Added email search in REST API for Mailbox, Distribution List and Contact.
29:Handled error in contact update using REST API.
30:REST API updated for Service Queue actions.
31:Fixed error in update Server Group policy name length query.
32:Added Rocky Linux 9 and Debian 12 operating system support in VPS module.
33:Cannot find table 0 error fixed in bulk Distribution List creation.
34:Error on MachPanel licenses page related to int conversion fixed.
35:Mail Contact optional data in REST API updated to show full details from database.
36:Fixed Impersonate as Reseller not working when OAuth2 sis used for REST API.
37:Optimized Add AD User and Add Mailbox.
38:Fixed wrong Recieve and Send message size set when mailbox template is applied on template edit and a disabled mailbox is enabled.
39:Fixed error in transport rule creation due to problem in actions handling.
40:Permissions setting in Add Mailbox is made optional to improve Mailbox Add screen load time.
41:Expand disk handling updated for windows VM, now disk within VM expands too.
42:CSP module No Profile case tenant management handling updated.
43:Fixed AD bulk user Add/Edit not applying Password settings as specified.
44:Fixed SQL error in ADUser login.
45:Updated Public IP handling in VPS Subnet Pool management.
46:Help message updated and Password check on Shared Mailbox bulk create disabled.
47:Mailbox External forward hide handling added. Run script to hide: Update HB_tblExchangeOrganizationSettings Set HideExternalForwardingEmail = '1'
48:Added check to limit Ex Mailbox creation based on Templates sold to Hosting. Run script to enable feature: Update HB_tblExchangeOrganizationSettings Set LoadTemplatesBasedOnAddons = '1'
49:Fixed disabled ADUser gets enabled on Bulk ADUser operation.
50:Fixed error in update DL settings when a user is deleted or disabled.
51:Updated VPS package update Service Queue processing to update VM disk size.
52:Prov Svc crash on Control Server due to a missing method fixed.
53:Fixed error in Add Public NIC in VPS Module.
54:Fixed Custom Mailbox template appearing in edit mailbox when it is not allowed.
55:Fixed Sharepoint usage report not updating.
56:Fixed O365 Group members problem.
57:Fixed error "Operation failed. No active mailboxes to set in managed by setting." when no selectable manager in Distribution Group Advanced Settings save.
58:Fixed not showing member users listing in AD Security Group Add/Edit.
59:Fixed SQL connection leak issue in Exchange Calender Permission management.
60:Updated bulk mailbox add to avoid deadlock issue.
61:Fixed VPS addon setup changed RAM type.
62:Updated Exchange REST API methods to fix problem in Full Access and Get Mailbox.
63:Fixed ADSync password not getting updated each time.
64:Added Signed .ps1 files for Hyper-V custom ps1 files.
65:Error generated on suspected PS injection attack in Exchange module.
66:Fixed Move Customer gives error on CSP Subscription Move.

Procedure

Go to MachPanel configuration studio.
Shut down all the MachPanel services and also exit the configuration studio. Make sure no instance to MachPanel Configuration Studio is running under any user.

Download the hotfix 7360-30April2025HF.zip file from the link at bottom of this page.
Stop IIS Admin Service, please make sure that all the services are STOPPED from MachPanel Configuration Studio. Verify from "Task Manager" that the following services are not running.

MachSol.MachPanel Provisioning Service.

MachSol.MachPanel.ConfigurationStudio.exe.

MachPanel Billing Service.

MachPanel Helpdesk Service.

MachPanel Network Service.

MachPanel License Service.

MachPanel O365 Service.

Replace files from MachPanel folder on MachPanel control server (Path: C:\Program Files\MachSol\MachPanel Control Server) and Replace files from Remote server folder of hotfix folder on MachPanel remote server (C:\Program Files\MachSol\MachPanel Remote Server) keeping the folder hierarchy same as it is in hotfix. (you should get message to overwrite files, if not you are not doing it right).
Execute script.txt (if it exists) from zip file on MachPanel_Db after logging in to SQL management studio as MachPanel_Db user.

Once all files are replaced properly from hotfix folder Restart all services related to MachPanel on Control as well as Remote Servers.

Download Link

https://www.machsol.com/Updates/7360/7360-30April2025HF.zip

Note: Please Unblock the files before replacing in installation directory if the downloaded Zip folder is blocked.

MachPanel Build v7.3.60 Release Notes (September 09, 2024)

rehan_waseem — Tue, 03 Sep 2024 20:16:07 GMT

Content

Important Prerequisites/Upgrade Instructions
Important Note
Improvements/New Features
Resolved/Fix Issues

1. Important Prerequisites

Please follow the steps given below in sequence and execute instructions in the KB articles to complete the update:

Also, there are some SQL commands/scripts used since build 7.2.11 which are supported in SQL 2012 or later. So, it is required that you install SQL version 2017 or 2019 using below KB article

Installation guide for SQL 2017
- https://kb.machsol.com/Knowledgebase/53483/Installation-Guide-for-SQL-2017-Express-
Installation guide for SQL 2019
- https://kb.machsol.com/Knowledgebase/55737/Installation-Guide-for-SQL-Server-2019-

Once done, you have to move your MachPanel DB from old SQL instance to the newly installed SQL. For that you can follow below KB article

How to Move MachPanel MS SQL Database To Another New MS SQL Server (machsol.com)

2. Important Note

If you are using MachPanel Rest API, please follow link below to update to latest version of Rest API:

Update to Latest MachPanel REST API

3. Improvements/New Features

General (MachPanel, AD, ADSync, Billing, REST API):

KeyCloak Login Redirect - In case a different user is logged in to KeyCloak than the one in Panel.
Added option to configure exported Excel file extension to use .xls or .xlsx under Company Profile > Personalization.
Subscription List (Deleted subscription filters enhanced)
License information Report under Schedule Usage Report section
Log out the current session as well as all other open sessions for the same customer upon password change.
Added Recycle bin and Recovery records management using REST API.
Handle Login page broken issue - When Provider/Reseller impersonates as customer/contact and in another window deletes that customer and tries to reload the page.
Added mailbox size report under Exchange > Monitoring in customer portal.
Added auto deletion of linked AD Staff users which are removed from the Security Group in AD.
Export Invoices data using interface and REST API
Update Bulk AD Users - Added more columns in CSV file.
Added DUO Universal Prompt integration. (Configuration steps remain same)
Removed OWA Policy related resources from REST API calls as these are now managed using OWA Mailbox Policies interface.
Allow authentication via AD User associated with customer contacts.
Added option to Update User CN on UPN change automatically in Active Directory domain Add/Edit interface.
Updated DB Backup email handling, email is not sent to anyone if email is not configured.
Added handling to avoid Deadlock Victim error.
Verify if AD User password setting job sets value as needed, if settings from backend does not match, job fails, and re-try is done.
Audit Log listing performance improved by using paging at SQL Server.
Handled error in Export to Excel when XLSX format is used, and string field length exceed 255 characters.
Added OAuth for O365 support in HelpDeskParser

Microsoft Exchange:

Allowed to add Email Alias when Alias exists as UPN already.
Email Template Improvements
Bulk Import case sensitive - save UPN/Email aliases in lowercase when adding bulk users.
User Select on exact UPN - UPN should be the user's basic identifier, however that the display name may be repeated with multiple users.
Added new Attribute in AD - "Account Expiration"
Added filter (Disabled AD user, Enable AD user) under AD users listing, as it's already existed under Exchange Mailboxes.
Added export list option under AD users and Exchange mailbox.
Added exception to exclude distribution list from Disclaimer/under disclaimer settings.
Auto Disable/Enable Mailbox on ADUser Disable/Enable
Allow to Enable/Disable AD User for Shared/Resource mailbox.
Added an "Exclude" option in the Dynamic Distribution List during add/edit operations.
Add “Recipient Domain is:” in exception for disclaimer.
User selection in AD/Mailbox Group Actions is changed to match full UPN.
Set ABP as blank for mailbox optional handling added.
Allowed to edit Throttling template in Custom template under Organization management.
Updated handling for Message Copy setting in Mailbox Permissions for User Mailboxes.
AD User password settings job added if the setting is not getting applied in Create Mailbox for tracking and re-try.
On UPN change from AD User interface, new UPN is set as mailbox primary email.
Handled email aliases in ADUser, Mailbox, Groups group actions search filter.

Microsoft CSP/Office365:

Automatically cancel jobs related to O365 tenant sync, user sync, and licensing if tenant management is not enabled.
Implemented auto cancellation O365 jobs related to a tenant if tenant management is disabled.
Added Sync All users action in O365 User Group Operations
Enhanced O365 Subscription interface import feature to show Subscription Id.
Auto add .onmicrosoft alias in o365 handled.
Added optional field for Registration Id in O365 order form.

Microsoft VPS (Hyper-V):

IAM Role & Access Control per VM
Implemented VM Management REST API
Enhanced Hyper-V Server Group Setting (VM Storage Location)
Added permissions to manage VM Start, Stop, Suspend, Move actions.
Added NETBIOS Name in Virtual Machine Listing.
Added VPS location settings in Add/Edit Server in VPS Standalone Server Group.
Allowed multiple server groups assigned to Reseller plan in VPS module to reseller for customer subscription assignment.
Added CentOS7 under OS types in Hyper-V.
Bandwidth Quota display issue fixed in VPS module.
AlmaLinux 9.x version integration added under Hyper-V Linux OS.

4. Resolved / Fixed Issues

General (MachPanel, AD, ADSync, Billing, REST API):

Backup Notification emails will not be sent to default provider email if the email is removed from backup notification settings.
Error in displaying Control Server logs in Logs Explorer.
“About MachPanel” is removed from Customer and Reseller interface.
SSL setting display issue in Health > Compliance.
"Unable to cast object of type 'System' to type 'DataModels'" in ADUser certificate management.
Issue in Recycle Bin/Recovery showing unrelated Customer data.
Authentication as ADUser for Customer/Contact added for ADSync client.
Handled Primary server Health report not getting populated due to DB error.
Issue in MFA handling when Duo is configured.

Microsoft Exchange:

Mailbox Template not getting updated on Customer Move from 1 Reseller to another.
Login Disable users (Shared, Resource mailboxes) are skipped when adding Group Jobs for setting AD User Password Settings.
UPN and Email are set in lower case in Bulk Mailbox creation.
Issue in Mailbox Recycle Bin and Recovery handling fixed where Mailbox does not appear in Recovery.
Issue in Disclaimer add/edit due to Left and Right double quotation mark used in disclaimer body.
Set Password policy job cannot be added or processed for disabled users.
Mailbox quota not getting set to 0 on Disable ADUser from listing.
On UPN change additional email address is added but not being set as primary in exchange mailbox.

Microsoft CSP/Office365:

CSP Automation - Fixed error encountered when provisioning tenant for South Africa (where the TRN ID is missing).
GUID related error in O365 subscription import.
Object Reference error when updating a subscription quantity in O365.

Microsoft VPS (Hyper-V):

Wrong error message for VM permanent Delete
VM Disk Usage issue on Subscription limits when VM is imported in panel.
Error in VPS provisioning due to wrong table in stored procedure.
VHD archive on deletion not working as needed.
VM preview image not working.
No record found error in VPS Setup.
Quota value displayed for disk space on Add VPS screen.
Wrong OSName in VM listing.
Storage type issue in VM import.
Error in getting virtual switch in Cluster environment.
Enable-VMIntegrationService "Guest Interface" fails on hosts when using other than English language handled. Have to set correct name on Hyper-V Host machines in registry. The integration service name can be mentioned in registry path: SOFTWARE\MachSol\MachPanel, new string key: VMIntegrationServiceName, value: "Guest Service Interface". Update the value "Guest Service Interface" in desired Host Machine Language.
Changing password not working in Hyper-V Linux VM handling.
Old VM archive files not getting deleted.
VM remove in Single VM subscription cancellation.
Arithmetic operation error in VM import.
Hyper-V CentOS Password update issue fixed.
Issue in unselecting bandwidth tier associated to a customer's plan.
VPS Service Queue Suspend/Resume Entry Issue.

Remove MachPanel HelpDesk Service and Add it with updated source path

rehan_waseem — Wed, 15 May 2024 08:53:47 GMT

Summary

This article provides information about removing and adding the "MachPanel HelpDesk Service" to run from updated path.

Old Path: "C:\Program Files\MachSol\MachPanel Control Server\Apps\HelpDeskService\MachSol.MachPanel.HelpDesk-Svc.exe"

New Path: "C:\Program Files\MachSol\MachPanel Control Server\Bin\MachSol.MachPanel.HelpDesk-Svc.exe"

Applies To

MachPanel v8 & above.

Pre-Requisites

Need to install Microsoft .Net Framework 4.8 on ControlServer(applies to MachPanel version 8.0.32 or later)
- Once downloaded you can run the installer to install .Net framework 4.8 following below steps:
- After the installation of .Net Framework 4.8 your server will require a restart. You can click on 'Restart Now' button.

Procedure

Open the Command Prompt with "Run as administrator" option:

Remove Existing "MachPanel HelpDesk Service" using commands below:

Stop the service:

SC STOP MachPanel_HelpDesk_Svc

Wait for few seconds for the service to stop, then delete service using command below:

SC DELETE MachPanel_HelpDesk_Svc

Add "MachPanel HelpDesk Service" again using commands below:

Add the service again using commands below:

SC CREATE MachPanel_HelpDesk_Svc binPath= "C:\Program Files\MachSol\MachPanel Control Server\Bin\MachSol.MachPanel.HelpDesk-Svc.exe" DisplayName= "MachPanel HelpDesk Service" start= auto

SC  Description MachPanel_HelpDesk_Svc "MachPanel service for generating Tickets."

SC START MachPanel_HelpDesk_Svc

Verify that the service is added and running under Services.

Hotfix for MachPanel Build v7.3.20 HF Updated (Sept 6, 2024)

zohaib.shaikh — Wed, 27 Mar 2024 07:02:06 GMT

Summary

This article provides 7.3.20 HF and information about how to apply this fix on your servers.

Applies To

This article applies to MachPanel

Important Note

Prior to performing any update take backup of your MachPanel Database and files from Control and Remote servers. See below Kb article for more details on how to take backup. http://kb.machsol.com/Knowledgebase/Article/50248
MachPanel Control Panel and all MachPanel Remote Servers need to be on Build v7.3.20 and then Hotfix can be applied.
Please follow the steps given below in sequence and execute instructions in the KB articles to complete the update:
- Update to Latest MachPanel
- Update to Latest MachPanel Remote Server

Latest Issues Fixed

Build: 7.3.20 HF Updated: Sept 6, 2024

1: Fixed error in displaying Control Server logs in Logs Explorer.
2: About MachPanel is removed from Customer and Reseller interface.
3: Added update CN on UPN change in Add Active Directory.
4: Fixed SSL setting display issue in Health > Compliance.
5: Fixed On UPN change additional email address is added but not being set as primary in exchange mailbox.
6: Enhancement: On UPN change from AD User interface, new UPN is set as mailbox primary email.
7: Fixed error in VPS provisioning due to wrong table in stored procedure.
8: Fixed VHD archive on deletion not working as needed.
9: Fixed VM preview image not working.
10:Added VPS location settings in Add/Edit Server in VPS Standalone Server Group.
11:Fixed "Unable to cast object of type 'System' to type 'DataModels'" in ADUser certificate management.
12:Implemented auto cancellation O365 jobs related to a tenant if tenant management is disabled.
13:Added Sync All users action in O365 User Group Operations.
14:Enhanced DB Backup email handling, email is not sent to anyone if email is not configured.
15:Fixed issue in Recycle Bin/Recovery showing unrelated Customer data.
16:Added CentOS7 under OS types in Hyper-V.
17:Auto add .onmicrosoft alias in o365 handled.
18:Fixed quota value displayed for disk space on Add VPS screen.
19:Enhanced O365 Subscription interface import feature to show Subscription Id.
20:Fixed Object Reference error when updating a subscription quantity in O365.
21:UPN and Email are set in lower case in Bulk Mailbox creation.
22:Allowed multiple server groups assigned to Reseller plan in VPS module to reseller for customer subscription assignment.
23:Issue in Mailbox Recycle Bin and Recovery handling fixed where Mailbox does not appear in Recovery.
24:Fixed issue in Disclaimer add/edit due to Left an Right double quotation mark used in disclaimer body.
25:Fixed GUID related error in O365 subscription import.
26:Bandwidth Quota display issue fixed in VPS module.
27:Authentication as ADUser for Customer/Contact added for ADSync client.
28:User selection in AD/Mailbox Group Actions is changed to match full UPN.
29:Added optional field for Registration Id in O365 order form.
30:Handled Primary server Health report not getting populated due to DB error.
31:Fixed no record found error in VPS Setup.
32:Handled email aliases in ADUser, Mailbox, Groups group actions search filter.
33:Added handling to avoid DeadLock Victim error.
34:AD User password settings job added if the setting is not getting applied in Create Mailbox for tracking and re-try.
35:Verified if AD User password setting job sets value as needed, if settings from backend does not match, job fails and re-try is done.
36:Improved handling to avoid DeadLock Victim error.
37:Wrong OSName in VM listing fixed.
38:Audit Log listing performance improved by using paging at SQL Server.
39:Handled error in Export to Excel when XLSX format is used and string field lenght exceed 255 chars: The field is too small to accept the amount of data you attempted to add. Try inserting or pasting less data. 250 chars wil be exported.
40:Fixed Storage type issue in VM import.
41:Fixed error in getting virtual switch in Cluster environment.
42:Updated handling for Message Copy setting in MB Permission for User Mailboxes.
43:Fixed issue in MFA handling when Duo is configured.
44:Enable-VMIntegrationService "Guest Interface" fails on hosts when using other then English language handled. Have to set correct name on Hyper-V Host machines in registry. The integration service name can be mentioned in registry path: SOFTWARE\MachSol\MachPanel, new string key: VMIntegrationServiceName, value: "Guest Service Interface". Update the value "Guest Service Interface" in desired Host Machine Language.
45:Fixed changing password not working in Hyper-V Linux VM handling.
46:Fixed Mailbox Template not getting updated on Customer Move from 1 Reseller to another.
47:Login Disable users (Shared, Resource mailboxes) are skipped when adding Group Jobs for setting AD User Password Settings.
48:AlmaLinux 9.x version integration added under Hyper-V Linux OS.
49:Fixed old VM archive files not getting deleted.
50:Fixed VM remove in Single VM subscription cancellation.
51:Handled DeadLock error in AD module.
52:Set ABP as blank for mailbox optional handling added.
53:Set Password policy job cannot be added or processed for disabled users.
54:Fixed arithematic operation error in VM import.
55:Hyper-V CentOS Password update issue fixed.
56:Mailbox quota not getting set to 0 on Disable ADUser from listing fixed.
57:Allowed to edit Throttling template in Custom template under Org management.
58:Fixed issue in unselecting bandwidth tier associated to a customer's plan.
59:VPS Service Queue Suspend/Resume Entry Issue Fixed.60:Fixed Templates change not retained in Edit Exchange Resources.

Procedure

Go to MachPanel configuration studio.
Shut down all the MachPanel services and also exit the configuration studio. Make sure no instance to MachPanel Configuration Studio is running under any user.

Download the hotfix 7320-6SeptHF.zip file from the link at bottom of this page.
Stop IIS Admin Service, please make sure that all the services are STOPPED from MachPanel Configuration Studio. Verify from "Task Manager" that the following services are not running.

MachSol.MachPanel Provisioning Service.

MachSol.MachPanel.ConfigurationStudio.exe.

MachPanel Billing Service.

MachPanel Helpdesk Service.

MachPanel Network Service.

MachPanel License Service.

MachPanel O365 Service.

Replace files from MachPanel folder on MachPanel control server (Path: C:\Program Files\MachSol\MachPanel Control Server) and Replace files from Remote server folder of hotfix folder on MachPanel remote server (C:\Program Files\MachSol\MachPanel Remote Server) keeping the folder hierarchy same as it is in hotfix. (you should get message to overwrite files, if not you are not doing it right).
Execute script.txt from zip file on MachPanel_Db after logging in to SQL management studio as MachPanel_Db user.

Once all files are replaced properly from hotfix folder Restart all services related to MachPanel on Control as well as Remote Servers.

Download Link

https://www.machsol.com/updates/7320/7320-6SeptHF.zip

Note: Please Unblock the files before replacing in installation directory if the downloaded Zip folder is blocked.

MachPanel Build v7.3.20 Release Notes (March 20, 2024)

rehan_waseem — Tue, 12 Mar 2024 21:03:03 GMT

Content

Important Prerequisites/Upgrade Instructions
Improvements/New Features
Resolved/Fix Issues
Known Issues

1. Important Prerequisites

Please follow the steps given below in sequence and execute instructions in the KB articles to complete the update:

Also, there are some SQL commands/scripts used since build 7.2.11 which are supported in SQL 2012 or later. So, it is required that you install SQL version 2017 or 2019 using below KB article

Installation guide for SQL 2017
- https://kb.machsol.com/Knowledgebase/53483/Installation-Guide-for-SQL-2017-Express-
Installation guide for SQL 2019
- https://kb.machsol.com/Knowledgebase/55737/Installation-Guide-for-SQL-Server-2019-

Once done, you have to move your MachPanel DB from old SQL instance to the newly installed SQL. For that you can follow below KB article

How to Move MachPanel MS SQL Database To Another New MS SQL Server (machsol.com)

2. Improvements/Enhancements/New Features

General (Configuration Studio, AD, ADSync, REST API, Help Desk):

Panel Health Report added.
MachPanel password restrictions removed on integrating AD, Server password and service like DNS configuration, confirm password removed.
Added "Update User CN on UPN Change" in AD Domain Settings to auto update CN when UPN is updated. (It is handled in thread AutoAddUsersInSecurityGroupWork, which runs normally in 1 minute, so if the option is enabled, updating CN on UPN change should get processed in few minutes.)
Assign/Unassigned Certificates to AD User in Active Directory Organization Management.
AD user attributes validation each input according to AD limits.
Added drop-down of over used resource in Quota Overused Report
Added kill session option in Config Studio if Access Control Limit Sessions is in use.
Addon and Misc product Quantity is displayed in Service Queue.
Added "Read Only" permission for staff user.
Added Ability to hide (Password Setting) from Staff users’ interface for AD user / mailbox
Improved Remove and Recover Mailbox flow. Added option to show "Recovery" section to end customer so they can fully remove mailbox themselves and recreate if required. Normally Provider has to remove deleted mailbox from recovery.
Added link for backup removal in Configuration Studio
Added "Date From" and "Date To" filter in Mailbox Recovery.
Added Email Notice for Domain Verification Success
Invoice Reminder email template has been added.
IP based filtering for redirecting users to MachPanel Login Page when KeyCloak SSO is enabled.
Added permission to hide Service Director > General section from Reseller/Customer via Access Template\Permissions.
Set Send/Receive Message to 0 when Mailbox/AD user is disable.
Updated Russian translation.
Added Language Header for REST API Reporting end points.
Recycle bin days setting increased to 120 days.

Exchange:

OWA policy management handled on Server Group and Organization level.
Set as primary domain feature enhanced in Exchange module, Automatic domain alias replacement/addition handled.
Export Members option added for Distribution List and Dynamic Distribution List members listing.
Added Hyperlink to “Send Connector for Relay Accepted Domains” on error (associate Smart Host).
Added Recovery DB creation, mount, unmount feature.
Added more details in Audit Logs > Event Logs for Exchange.
Group Action - Add CSV option.
Added configuration to enable/disable Mailbox FirstName, LastName is required or not in Exchange Organization Global Settings
AccountOnly option added in Clear-MobileDevice command to remove Exchange Mailbox Data only.
Transport rules management is allowed to provider admin only.
Shared Mailbox Quota handling improved.

VPS (Hyper-V):

Delay for OS initialization handled in VPS provisioning.
Added Hyper-V usage report in REST API

CSP

GDAP Support added in CSP module: https://learn.microsoft.com/en-us/partner-center/gdap-introduction
Added Exchange Hybrid and ADSync enabled resources in CSP package.
Auto extend default admin relationship for CSP partner is handled.

3. Resolved / Fixed Issues

General (Configuration Studio, AD, ADSync, REST API, Help Desk):

Title getting blank when not being changed in bulk edit user.
Customer Id missing in API
Unverified domain hidden from alias creation.
Load Balancer files update and service restart issue on secondary server.
Error in creating ADUser when no customer is selected.
Error in Sync AD user when manager does not exist on Hosted AD. Manager will get skipped if related user not found in Hosted AD.
Error in Add/Edit Workflow.
Mail.dll license issue in Helpdesk parser.
Error in inserting Access template.

Exchange:

Fixed error with retaining values for Exchange Org Management -> Rules -> Transport Rules -> add/edit rules.
Exchange Error "Some required parameter(s) missing when creating mailbox using AD interface".
Mailbox quota display issue in edit mailbox.
Mailbox column missing in Mailbox Report fixed.
CustomerId is not returned in Mailbox Usage report for resellers.
Mailbox Template Clone issue.
Template selection not visible when enabling Mailbox or existing AD Users.
SQL timeout error in Apply Mailbox Template.
UPN edit not allowed if Customer Permission does not allow Email Address Management for Mailbox.
Org password policy defaults not getting set on Bulk Mailbox creation.
Distribution List member not added in backend for some jobs occasionally.
Exchange other reports not working from client side.
Password settings not getting applied if Password settings management is not allowed to customer or mailbox is enabled for existing AD User.
Cannot cancel pending job of Add Mailbox Permission

VPS (Hyper-V):

VM delete Job stuck in group jobs when it is the action perform after Move operation.
The stats are missing when click on “Virtual Machine hosting” link.
VM hosting product >> mark “Dynamic RAM settings additional label" as required
Error on virtual processor more than 256.
Storage type not retained in edit package.
Single VM IPs selection issue when NIC is removed and being added again.
Additional disk creation not working in Hyper-V.
'Object Reference' error When logged in as Reseller and then Edit the Virtual Machine service plan of the Reseller’s End Customer.
Import VM for Reseller

Hotfix for MachPanel Build v7.2.35 HF2 Updated (March 07, 2024)

zohaib.shaikh — Wed, 06 Dec 2023 11:07:34 GMT

Summary

This article provides 7.2.35 HF2 and information about how to apply this fix on your servers.

Applies To

This article applies to MachPanel

Important Note

Prior to performing any update take backup of your MachPanel Database and files from Control and Remote servers. See below Kb article for more details on how to take backup. http://kb.machsol.com/Knowledgebase/Article/50248
MachPanel Control Panel and all MachPanel Remote Servers need to be on Build v7.2.35 and then Hotfix can be applied.
Please follow the steps given below in sequence and execute instructions in the KB articles to complete the update:
- Update to Latest MachPanel
- Update to Latest MachPanel Remote Server

Latest Issues Fixed

Build: 7.2.35 HF2 Updated: March 07, 2024

1: Added Language Header for REST API Reporting end points.
2: Fixed CustomerId is not returned in Mailbox Usage report for resellers.
3: -AccountOnly option added in Clear-MobileDevice command to remove Exchange Mailbox Data only.
4: Fixed Mailbox Template Clone issue.
5: Fixed Exchange Error: Some required parameter(s) missing when creating mailbox using AD interface.
6: Fixed error in creating ADUser when no customer is selected.
7: Addon and Misc product Quantity displayed in Service Queue.
8: Fixed error in Sync AD user when manager does not exists on Hosted AD. Manager will get skipped if related user not found in Hosted AD.
9: Updated Russian translation.
10: Fixed error in Add/Edit WorkFlow.
11: Fixed Mailbox quota display issue in edit mailbox.
12: Mailbox column missing in Mailbox Report fixed.
13: Fixed Mail.dll license issue in HelpDesk parser.
14: Fixed SQL timeout error in Apply Mailbox Template.
15: Fixed template selection not visible when enabling Mailbox or existing AD Users.
16: Fixed error in inserting Access template.
17: Fixed O365 Tenant provisioning fails due to new GDAP implementation.
18: Fixed Load Balancer files update and service restart issue on secondary server.
19: Auto extend default admin relationship for CSP partner handled.
20: Fixed Org password policy defaults not getting set on Bulk Mailbox creation.
21: UPN edit not allowed if Customer Permission does not allow Email Address Management for Mailbox.
22: Recycle bin days setting increased to 120 days.
23: Delay for OS initialization handled in VPS provisioning.
24: Fixed Title getting blank when not being changed in bulk edit user.
25: Transport rules management is allowed to provider admin only.
26: Fixed error on virtual processor more than 256.
27: Fixed Storage type not retained in edit package.
28: Fixed Single VM IPs selection issue when NIC is removed and being added again.29: Fixed Password settings not getting applied if Password settings management is not allowed to customer or mailbox is enabled for existing ADUser.30: Unverified domain hidden from alias creation.31: Fixed Exchange other reports not working from client side.32: Fixed additional disk creation not working in Hyper-V.33. Fixed DL member not added in backend for some jobs occasionally.34. Fixed 'Object Reference' error When logged in as Reseller and then Edit the Virtual Machine service plan of the Reseller’s End Customer.

Procedure

Go to MachPanel configuration studio.
Shut down all the MachPanel services and also exit the configuration studio. Make sure no instance to MachPanel Configuration Studio is running under any user.

Download the hotfix 7235-7MarchHF2.zip file from the link at bottom of this page.
Stop IIS Admin Service, please make sure that all the services are STOPPED from MachPanel Configuration Studio. Verify from "Task Manager" that the following services are not running.

MachSol.MachPanel Provisioning Service.

MachSol.MachPanel.ConfigurationStudio.exe.

MachPanel Billing Service.

MachPanel Helpdesk Service.

MachPanel Network Service.

MachPanel License Service.

MachPanel O365 Service.

Replace files from MachPanel folder on MachPanel control server (Path: C:\Program Files\MachSol\MachPanel Control Server) and Replace files from Remote server folder of hotfix folder on MachPanel remote server (C:\Program Files\MachSol\MachPanel Remote Server) keeping the folder hierarchy same as it is in hotfix. (you should get message to overwrite files, if not you are not doing it right).
Execute script.txt from zip file on MachPanel_Db after logging in to SQL management studio as MachPanel_Db user.

Once all files are replaced properly from hotfix folder Restart all services related to MachPanel on Control as well as Remote Servers.

Download Link

https://www.machsol.com/updates/7235/7235-7MarchHF2.zip

ADSync Utility Update to v6.1 (Updated 15 July 2025)

mudesira.munir — Tue, 21 Nov 2023 06:12:06 GMT

Summary

This article provides information on how to update ADSync tool to latest v6.1

Applies To

This article applies to ADSync v4.3 or v5.0 or v5.1

Procedure To Update:

You can directly update from v4.3/v5.0/v5.1.0.0 to v6.1 using this update.

You will need to download the ZIP file from link given at bottom of this article, Ensure the Zip file is "Unblocked"/"Unlocked" by checking from file Properties. Then Extract and use the appropriate x64 or x86 files based on your server OS.

There are two options:

a. Auto update: If you want to let the update process run automatically, please run ADSync.UpdateInstaller.exe from the extracted files. Please use "Run as Administrator" option. It will perform couple of reboots on its own to complete the update. Also, you need to run registry file (ADSync.PolicyLogger.reg) from update directory once update process is completed.

b. Manual update: To Update manually please follow below steps:

Remove entry “ADSyncPolicy” from “HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\LSA\Notification Packages“.
Reboot Domain controller.
Replace “ADSyncPolicy.dll, ADSync.PolicyLogger.dll and ADSync.ClientHelper.dll” files in "$windir\System32".
Stop ADSyncSvc using Services.
Replace "ADSync.ClientHelper.dll, ADSync.ConfigStudio.exe and ADSyncSvc.exe" in installation folder of ADSync
Example "C:\Program Files\MachSol\ADSync".
Add entry “ADSyncPolicy” to “HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\LSA\Notification Packages“.
Double click or run “ADSync.PolicyLogger.reg” file to update the linked assembly version in windows registry.
Reboot the machine.
Repeat Step 1-8 for all additional/secondary/backup domain controllers.

Improvements / New Features

Updated ADSync Configuration Studio UI
Purge Logs Feature after selected number of days
Resync Option to sync all users/groups regardless of their previous sync state.
Captured password hashing improvement.
Other performance related improvements.
Auto Create new option is dependent on ‘Auto Mapping’. In fact it is extension of Auto Mapping where system automatically creates new user on hosted side.
UPN in hosted user's display in mapping screen
Auto Mapping on Exact Display Name when there's only one hosted user matches Display Name.

Home Page:

Settings:

Profiles:

Sync:

Sync button will only sync recently updated groups/user data.

Resync:

Resync will sync all users/groups data (Just like from beginning). Doesn't matter that the user/groups is recently updated or not.

Download link for ADSync Update Files: ADSync v6.1 (15 July 2025)

MachPanel Build v7.2.35 Release Notes (November 29, 2023)

mudesira.munir — Mon, 20 Nov 2023 22:12:59 GMT

Content

Important Prerequisites/Upgrade Instructions
Important Note
Improvements/New Features
Resolved/Fix Issues
Known Issues

1. Important Prerequisites

Please follow the steps given below in sequence and execute instructions in the KB articles to complete the update:

Also, there are some SQL commands/scripts used since build 7.2.11 which are supported in SQL 2012 or later. So, it is recommended that you install SQL version 2017 or 2019 using below KB article

Installation guide for SQL 2017
- https://kb.machsol.com/Knowledgebase/53483/Installation-Guide-for-SQL-2017-Express-
Installation guide for SQL 2019
- https://kb.machsol.com/Knowledgebase/55737/Installation-Guide-for-SQL-Server-2019-

Once done, you have to move your MachPanel DB from old SQL instance to the newly installed SQL. For that you can follow below KB article

How to Move MachPanel MS SQL Database To Another New MS SQL Server (machsol.com)

2. Important Note

If you are using MachPanel Rest API, please follow link below to update to latest version of Rest API:

Update to Latest MachPanel REST API

3. Improvements/New Features

General (MachPanel, AD, ADSync, Billing, Store, API, Help Desk):

Updated command parameter from -LocalizeDefaultFolderName to -LocalizeDefaultFolderName:$True. This way the problem with newly created mailboxes that do not have localized folder names has been resolved.
Removed Server Details from error on Customer interface.
REST API will be installed along with the Installation of MachPanel Control Server
Updated Config Studio UX/UI
Updated Remote Config Studio UX/UI
Information will not be cleared in Test Service [ test service via MP].
Option to Hide HelpDesk Module from Customer Control Center via Access Templates.
Customizable setting for EU VATId country verification added.
OAuth 2 authentication enabled for REST API
Security Group as a member of Security Group does not sync to Hosted AD
Add new Security Group via Active Directory service plan while selecting existing OU for e.g. Exchange.
SOAP API calls are updated to return data labels in English
Improved Auto Login feature for PHP/WHMCS using OpenSSL Encrypt
Select User using CSV in AD Users Group Actions
Updated ADSync Config Studio UI

Microsoft Exchange:

Updated mailbox features UI and handling under Group Actions, now allows selected permissions to be changed.
PasswordLastSet is added in AD User Report and Mailbox usage report
First and Last name fields are added as mandatory in new mailbox form.
Company Field is added in Active Directory User's Group Actions
Display name, Email, Department, Job Title, Mobile number, Manager,..field are added in Mailbox Usage Report.
Option added to Deny Access to Mobile Devices under Mailbox Settings.
Personal Archive quota and usage details are added in Exchange usage reports.
Added EWS Access feature in mailbox template
Option added to Sync Mailbox from Backend without doing Full organization Sync.
Limit for text input added for Disclaimer and Signature.
Added Transport Rules in Exchange Management
Option added to change Mailbox type under Group Actions.
Updated DAG handling in Exchange Databases.
Template field added in Bulk Mailbox CSV input.
Updated Additional Setting as required while adding Exchange Server Group

Microsoft CSP/Office365:

MachPanel installer now installs O365 service by default.
O365 subscription status reported by API is updated to match display status
Enhancement added to re-verify direct routing.
Add DL using CSV added in CSP Module under "Groups".
Added Room Mailbox External Meeting settings management

Microsoft VPS (Hyper-V):

Customizable Delay for OS initialization after 1st boot added in sealed image settings.
Shielded VM management is added under Setup.

4. Resolved / Fixed Issues

General (MachPanel, AD, ADSync, Billing, Store, API, Help Desk):

Fixed - Provisioning service restarts every few minutes in load balanced setup environment due to manage_session.dat file.
Fixed - CustomerId invalid when getting Subscriptions from Ingram Micro API against Customer.
Fixed - DigiCert package page break when API settings are invalid.
Fixed - AD Org sync from backend does not handle Sub OU structure as needed.
Fixed - Wrong message on update reseller password REST API call.
Fixed - Template clone feature in REST API.
Fixed - Mailbox create issue when using template in REST API.
Fixed - Reset Authenticator not working.
Fixed - Conflicting users created during mailbox provisioning.
Fixed - White label does not accept '-'
Fixed - Issue with API Response
Fixed - Issue in display of User Usage report in AD module

Microsoft Exchange:

Fixed - Mailbox interface loader image does not work when user comes from Mailbox Manager screen.
Fixed - Object Reference error in Sync Exchange from backend.
Fixed - RPC over HTTP handling display issue.
Fixed - Variables are not getting replaced in Exchange Signatures.
Fixed - Error in Add/Edit Ex server group member: Remoting exception: 'UpdateInDb': Update failure in query: SPR_UpdateExSGMemberActiveConnections N'0', N'1'.
Fixed - Error creating mailbox when Standard template is selected.
Fixed - CSV for BULK Contact Creation(Russian)
Fixed - Issue in RPC over HTTP allowed and MAPI over HTTP allowed handling in creating and editing mailbox.
Fixed - Wrong aliases added against mailbox during sync organization from backend, need to run sync Organization data from backend for affected Organization after update.
Fixed - Soft Delete settings not applied on Mailbox deletion with AD User.
Fixed - MB template assignment using Mailbox group actions transaction issue.
Fixed - Wrong UPN Suffix assigned when organization have more than 1 suffix in add bulk AD users.

Hostmatic/Shared/Web Hosting:

Fixed - DNS Test Service Anomaly

5. Known Issues

On updating Remote Configuration studio to 7.2.35 following error appears:

"Unable to start Update Installer. Details: StartIndex cannot be less than zero. Parameter name: startIndex"

You can either download following "Remote configuration studio.exe" and place in MachPanel remote server (C:\Program Files\MachSol\MachPanel Remote Server) and perform Auto update on remote server.
Or you can perform Manual Update.
- Download: http://www.machsol.com/updates/remote/7235/update.zip
- Right Click the downloaded file, got o "Properties", "Unblock" then hit "Ok" if the file is blocked.
- Stop MachPanel Provisioning Service, exit Remote config studio from task bar (or end task from task manager).
- Copy all files from folder "Files" into folder C:\Program Files\MachSol\MachPanel Remote Server.
- Restart MachPanel Provisioning Service.

Hotfix for MachPanel Build v7.2.20 HF1 Updated (November 07, 2023)

zohaib.shaikh — Wed, 16 Aug 2023 15:33:19 GMT

Summary

This article provides 7.2.20 HF1 and information about how to apply this fix on your servers.

Applies To

This article applies to MachPanel

Important Note

Prior to performing any update take backup of your MachPanel Database and files from Control and Remote servers. See below Kb article for more details on how to take backup. http://kb.machsol.com/Knowledgebase/Article/50248
MachPanel Control Panel and all MachPanel Remote Servers need to be on Build v7.2.20 and then Hotfix can be applied.
Please follow the steps given below in sequence and execute instructions in the KB articles to complete the update:
- Update to Latest MachPanel
- Update to Latest MachPanel Remote Server

Latest Issues Fixed

Build: 7.2.20 HF1 Updated: November 07, 2023

Fixed Mailbox interface loader image does not work when user comes from Mailbox Manager screen.
Fixed Object Reference error in Sync Exchange from backend.
Fixed RPC over HTTP handling display issue.
Fixed variables not getting replaced in Exchange Signatures.
Fixed Reset Authenticator not working.
Fixed error in Add/Edit Ex server group member: Remoting exception: 'UpdateInDb': Update failure in query: SPR_UpdateExSGMemberActiveConnections N'0', N'1'.
Fixed error creating mailbox when Standard template is selected.
Fixed wrong UPN Suffix assigned when organization have more then 1 suffix in add bulk AD users.
Fixed conflicting users created during mailbox provisioning.
Updated DAG handling in Exchange Databases.
Fixed DigiCert package page break when API settings are invalid.
Fixed AD Org sync from backend does not handle Sub OU structure as needed.
Fixed wrong message on update reseller password REST API call.
Fixed Template clone feature in REST API.
Fixed Mailbox create issue when using template in REST API.
Updated command parameter from -LocalizeDefaultFolderName to -LocalizeDefaultFolderName:$True.
Fixed wrong aliases added against mailbox during sync organization from backend, need to run sync Organization data from backend for affected Organization after update.
Fixed Provisioning service restarts every few minutes in load balanced setup environment due to manage_session.dat file.
Fixed CustomerId invalid when getting Subscriptions from Ingram Micro API against Customer.
Fixed Soft Delete settings not applied on Mailbox deletion with ADUser.
Fixed MB template assignment using Mailbox group actions transaction issue.
Fixed Lync module enable user issue.
Fixed issue in RPC over HTTP allowed and MAPI over HTTP allowed handling in creating and editing mailbox.
Fixed issue adding a user in group in AD user edit causes all existing members to wipe out.
Hyper-v customizable delay added during VM Setup.

Procedure

Go to MachPanel configuration studio.
Shut down all the MachPanel services and also exit the configuration studio. Make sure no instance to MachPanel Configuration Studio is running under any user.

Download the hotfix 7220-07Nov2023HF1.zip file from the link at bottom of this page.
Stop IIS Admin Service, please make sure that all the services are STOPPED from MachPanel Configuration Studio. Verify from "Task Manager" that the following services are not running.

MachSol.MachPanel Provisioning Service.

MachSol.MachPanel.ConfigurationStudio.exe.

MachPanel Billing Service.

MachPanel Helpdesk Service.

MachPanel Network Service.

MachPanel License Service.

MachPanel O365 Service.

Replace files from MachPanel folder on MachPanel control server (Path: C:\Program Files\MachSol\MachPanel Control Server) and Replace files from Remote server folder of hotfix folder on MachPanel remote server (C:\Program Files\MachSol\MachPanel Remote Server) keeping the folder hierarchy same as it is in hotfix. (you should get message to overwrite files, if not you are not doing it right).
Execute script.txt from zip file on MachPanel_Db after logging in to SQL management studio as MachPanel_Db user.

Once all files are replaced properly from hotfix folder Restart all services related to MachPanel on Control as well as Remote Servers.

Download Link

https://www.machsol.com/updates/7220/7220-7Nov2023HF1.zip

Note: Please Unblock the files before replacing in installation directory if the downloaded Zip folder is blocked.

MachPanel Build v7.2.20 Release Notes (August 8, 2023)

mudesira.munir — Mon, 07 Aug 2023 08:10:06 GMT

Content

Important Prerequisites/Upgrade Instructions
Important Note
Improvements/New Features
Resolved/Fix Issues

1. Important Prerequisites

Please follow the steps given below in sequence and execute instructions in the KB articles to complete the update:

Also, there are some SQL commands/scripts used since build 7.2.11 which are supported in SQL 2012 or later. So, it is recommended that you install SQL version 2017 or 2019 using below KB article

Installation guide for SQL 2017
- https://kb.machsol.com/Knowledgebase/53483/Installation-Guide-for-SQL-2017-Express-
Installation guide for SQL 2019
- https://kb.machsol.com/Knowledgebase/55737/Installation-Guide-for-SQL-Server-2019-

Once done, you have to move your MachPanel DB from old SQL instance to the newly installed SQL. For that you can follow below KB article

How to Move MachPanel MS SQL Database To Another New MS SQL Server (machsol.com)

2. Important Note

If you are using MachPanel Rest API, please follow link below to update to latest version of Rest API:

Update to Latest MachPanel REST API

3. Improvements/New Features

General (MachPanel, AD, ADSync, Billing, Store, WHMCS, Help Desk):

Added Active Session information and option to Kill Session.
Added Password Expiration Notification Email setting under Organization Management.
Added feature to send report manually.
Added AD/Exchange Group Synchronization.
Added Permission in Reseller/Customer template for 'Generate Renewal Invoice'.
Added Permission in Reseller Access Template to hide MailChimp.
Added a workflow Auto delete mailbox when AD User is Disabled.
Enhancement added in Access Template to Hide Password Settings.
Updated Store and Login page CSS.
Updated KeyCloak authentication handling, improved page load time and working.
Option to Select AD Domain is hidden on Customer AD Home page when there is single AD domain added in panel.
Updated how error messages are displayed. AD Domain and Server details are hidden.
Logon Hours templates creation is shown in Organization listing.
Update Branding of MachPanel.
Update VAT verification in MachPanel.
Updated Search Field and added option to Filter customers by "Customer Number".
Updated flow for sending internal emails.
Updated Error Message related to Invoice Emails.
Access Template section for Contacts is hidden, if "Show Contact to Customer" option is unchecked in Customer Access Template/Permissions.

Microsoft Exchange:

Added Download Outlook Profile functionality under Mailbox Management.
Added Setting of MAPIhttpEnabled in mailbox features.
Added CompleteAfter parameter with MoveRequests.
Added Quota Management for Public Folder Mailbox.
Added "Validate DNS' button under Mail Domains.
Added button to Save and Apply Calendar Permissions to all Mailboxes.
Added step for recreation of OWA Mailbox Policy on Sync from Backend (If it does not exist for a mailbox).
Added Permission in Reseller/Customer Access Template to hide Delete Domain in Spam Filters.
Added handling to enable/disable Archive Quota for Spam Experts.
Enhancement added to hide members for distribution groups.
Enhancement added for Signature under Rules in Exchange Account Management.
Enhancement added to create bulk shared and resource mailbox via CSV.
Permissions are added in Reseller/Customer Access Template to hide menu in Exchange Hosting listing.
Improved Exchange Module performance when there are a lot of databases on backend.
Add Export PST job is hidden based on customer access template and if Export quota is 0.
Mailbox import routine updated to handled larger import batches like more then 10K mailboxes in a batch.
- Note the process will take considerable time depending on Database performance.
Optimized Bulk Mailbox creation using CSV.
AL, GAL and OAB names are used to fetch Distinguished names to set on new Mailbox creation.
Updated CSV error message while bulk mailbox creation.
Updated Mailbox creation functionality for existing AD users.
Improved Exchange Server Remote Connection Utilization.
Updated Public Folder Mailbox flow.
Updated Exchange Email Forwarding.

Microsoft CSP/Office365:

Updated Direct Routing User License verification.
Updated handling for NCE offer addons.

Microsoft VPS (Hyper-V):

Added workflow of IP Pool Quota Alert. Added Resource Usage Alert Email.
Added functionality 'Auto Suspend Service' in Quota Settings.
Delete VM from DB only option hidden from Reseller and Customer side.
Sealed Image details shown on Provider/Reseller/Customer interfaces.
Updated Hyper-V email and Setup section handling.

Microsoft DNS:

Added option to 'Reset DNS Zone'.

4. Resolved / Fixed Issues

General (MachPanel, AD, ADSync, Billing, Store, WHMCS, Help Desk):

Fixed Issue: Group Job Settings update function.
Fixed Issue: Error in Notification for reseller dashboard.
Fixed Issue: Import is not updating Custom Customer Number.
Fixed Issue: WHMCS reseller creation.
Fixed Issue: Wrong Logo on ResetGoogleAuthenticator page.
Fixed Issue: Change profile option on dashboard not hidden if customer is not allowed to edit profile.

Microsoft Exchange:

Fixed Issue: Mail Domain not getting created.
Fixed Issue: Personal Archive quota handling in Exchange module.
Fixed Issue: Usage report not getting processed.
Fixed Issue: Edit Group takes time when there are a lot of users in group.
Fixed Issue: Error in downloading sample file for Bulk Mailbox when Russian language is used.
Fixed Issue: Mailbox Usage Report export does not work correctly after Email search added.
Fixed Issue: All organizations option from Exchange WorkFlows removed to avoid page load issue.
Fixed Issue: Mailbox Sample file edit issue, values appearing in single column in excel.
Fixed Issue: MAPI value in add/edit Resource mailbox is not available.
Fixed Issue: MAPI value edit in addon.
Fixed Issue: Wrong quota values for Resource and Shared mailbox when package has 0 quota.
Fixed Issue: Wrong DB selection in bulk mailbox creation.

Microsoft CSP/Office365:

Fixed Issue: Linked OU not getting created when O365 Tenant Management is Off.
Fixed Issue: Wrong job of password update created in Linked OU to O365 tenant user management.
Fixed Issue: Tmp_.. folder remains in C:\Windows\Temp directory when O365 management is in use.
Fixed Issue: Constraint Violation error when syncing users from O365 and Azure Sync is also enabled.
Fixed Issue: All licenses are not showing when assigning license to User in O365 user add/edit.

Microsoft Hyper-V:

Fixed Issue: Hyper-V group jobs auto processing.
Fixed Issue: CentOS IP config not getting provisioned during VM create.
Fixed Issue: Invalid IP Address error when IP/Subnet is sent to server.
Fixed Issue: Error in VM management due to memory management not allowed.
Fixed Issue: Hyper-v Windows 2022 Sealed Image Error

5. Known Issues

1. If you face below issue in "Sync data from backend" or some other operation where result of MAPIHTTPEnabled attribute is returned as "Null" / "Blank".

Error getting recipient details from Exchange Server: Error getting Mailboxes information: Object reference not set to an instance of an object. IP=xxx.xxx.xxx.xxx

Solution:

For some mailboxes MAPIHTTPEnabled value is Blank/Null, this causes error in "Sync data from Backend" and CASMailbox settings manipulation. Please run below script on Exchange PowerShell to set default value to True or False:

Code / PowerShell Script:

Get-CASMailbox -resultsize unlimited | Where {$_.MAPIHTTPEnabled -eq $null} | Set-CASMailbox -MAPIHTTPEnabled $true

It may take time depending on number of mailboxes with Null value.

Once this is done, repeat / re-run the operation from panel that was previously failing.

2. Problem in connecting to Outlook for MAPI Enabled, please review below KB and make changes as per requirement:

https://kb.machsol.com/Knowledgebase/55746/Added-Setting-of-MAPIhttpEnabled-in-mailbox-features

MachPanel Build v7.2.11 Release Notes (March 15, 2023)

rehan_waseem — Wed, 15 Mar 2023 08:10:39 GMT

Content

Important Prerequisites/Upgrade Instructions
Important Note
Improvements/New Features
Resolved/Fix Issues

1. Important Prerequisites

Please follow the steps given below in sequence and execute instructions in the KB articles to complete the update:

Also, there are some SQL commands used in this build (7.2.11), which are supported in SQL 2012 or later. So it is required that you install SQL version 2017 or 2019 using below KB articles

Installation guide for SQL 2017
- https://kb.machsol.com/Knowledgebase/53483/Installation-Guide-for-SQL-2017-Express-
Installation guide for SQL 2019
- https://kb.machsol.com/Knowledgebase/55737/Installation-Guide-for-SQL-Server-2019-

Once done, you have to move your MachPanel DB from old SQL instance to the newly installed SQL. For that you can follow below KB article

How to Move MachPanel MS SQL Database To Another New MS SQL Server (machsol.com)

2. Important Note

If you are using MachPanel Rest API, please follow link below to update to latest version of Rest API:

Update to Latest MachPanel REST API

3. Improvements/New Features

General (MachPanel, AD, ADSync, Billing, Store, WHMCS, HelpDesk):

Enhancement: MachPanel Passwordless Authentication mechanism implemented.
Enhancement: On Connection String update MachPanel Web, REST API and all Services will be restarted.
Enhancement: Workflow (Exchange --- Mailbox --- Auto Disable In-Active) added for all Customers.
Enhancement: Language option has been added in MachPanel Notifications
Enhancement: Access Control Management has been added (Home > System Configuration > Access Control > Manage).
Enhancement: Permission added in Access Template for Customer to Allow/Disallow Contacts Creation.
Enhancement: KeyCloak SSO Authentication via OpenID Connect Integration has been added in MachPanel.
Enhancement: Updated JQuery to the latest version 3.6.3.

Microsoft Exchange:

Enhancement: Handling of Bulk Import for PSTs has been added.
Enhancement: Handling of Bulk Export for PSTs has been added.
Enhancement: Columns of All Active and All Disabled mailboxes added in SPLA by Customer Report.
Enhancement: Exchange Database field has been added in the CSV of bulk mailbox creation.
Enhancement: Optional Settings in Exchange Server group have been updated.
Enhancement: Incoming Disclaimer Handling has been updated.

Microsoft CSP/Office365:

Enhancement: Exchange v3 PowerShell Module has been Integrated .

Microsoft VPS (Hyper-V):

Enhancement: IP and Mac Mapping has been added.
Enhancement: A new button "Health Check" has been added in VPS Server Group.
Enhancement: General Setting Dashboard in VM management has been updated.
Enhancement: Added Natted IP handling in VPS Private IP Pool and VM Network Management.
Enhancement: RDP Connect Setting in VPS Setup and Connect Tab in VM Management for Windows has been added.

Microsoft DNS:

Enhancement: Option added in DNS Only Service Plan to associate DNS Template
Enhancement: DNS Bulk Zone Group Jobs has been updated (Takes Domains CSV and remove selected Zones).

4. Resolved / Fixed Issues

General (MachPanel, AD, ADSync, Billing, Store, WHMCS, Helpdesk):

Fixed Issue: Customer's Contacts No Record Found(SP_EM_GetCountry N'0').
Fixed Issue: Error while Edit HelpDesk Blocking Filter.
Fixed Issue: Billing Tiles displayed on Dashboard even if "Show Billing to Customer" is unchecked.
Fixed Issue: CSP Module Image in Store Dashboard.
Fixed Issue: Customer's Contact Login.

Microsoft Exchange:

Fixed Issue: Error in report when Display Customer Number is Unchecked in Company Profile.

Microsoft CSP/Office365:

Fixed Issue: Error in Mailbox Sync job in O365 .
Fixed Issue: CSP Mail Contact tab issue.

Microsoft Hyper-V:

Fixed Issue: VM Move operation.

Microsoft Sharepoint:

Fixed Issue: Subscription Cancellation.

Hotfix for MachPanel Build v7.0.50 (Updated: February 22, 2023)

zohaib.shaikh — Tue, 27 Dec 2022 16:44:13 GMT

Summary

This article provides 7.0.50 HF1 and information about how to apply this fix on your servers.

Applies To

This article applies to MachPanel v7.0.50

Important Note

Prior to performing any update take backup of your MachPanel Database and files from Control and Remote servers. See below Kb article for more details on how to take backup. http://kb.machsol.com/Knowledgebase/Article/50248
MachPanel Control Panel and all MachPanel Remote Servers need to be on Build v7.0.50 and then Hot-fix can be applied.
Please follow the steps given below in sequence and execute instructions in the KB articles to complete the update:
- Update to Latest MachPanel
- Update to Latest MachPanel Remote Server

Latest Issue Fixed

Build: 7.0.50 HF1 Updated: Feb 22, 2023

Issues/Enhancements:

1: Updated Incoming Disclaimer handling.
2: Updated PST Import batch handling.
3: Fixed CSP module image in Store Dashboard.
4: Added Bulk Remove DNS Zones using file.
5: Added Graph for CPU, Memory and Disk usage on VM Account management General tab.
6: Added Natted IP handling in VPS Private IP Pool and VM Network management.
7: Added RDP Connect settings in VPS Setup and Connect tab added in VM management for Windows.
8: Graphs in Hyper-V Home updated.
9: KeyCloak SSO OpenID Connect integration added.
10:Hyper-V move operation fixed.
11:Fixed error in Customer Contact creation.
12:Update JQuery to latest version 3.6.3.
13:Customer contact login issue fixed.
14:Fixed error in Mailbox Sync in O365 module.
15:Fixed SharePoint subscription cannot be cancelled.

Procedure To apply Hotfix

Go to MachPanel configuration studio.
Shut down all the MachPanel services and also exit the configuration studio. Make sure no instance to MachPanel Configuration Studio is running under any user.

Download the hotfix HF.zip file from the link at bottom of this page.
Stop IIS Admin Service, please make sure that all the services are STOPPED from MachPanel Configuration Studio. Verify from "Task Manager" that the following services are not running.

MachSol.MachPanel Provisioning Service.

MachSol.MachPanel.ConfigurationStudio.exe

MachPanel Billing Service.

MachPanel Helpdesk Service.

MachPanel Network Service.

MachPanel License Service.

MachPanel O365 Service.

Replace files from MachPanel folder on MachPanel control server (Path: C:\Program Files\MachSol\MachPanel Control Server) and Replace files from Remote server folder of hotfix folder on MachPanel remote server (C:\Program Files\MachSol\MachPanel Remote Server) keeping the folder hierarchy same as it is in hotfix. (you should get message to overwrite files, if not you are not doing it right).
Execute script.txt from zip file on MachPanel_Db after logging in to SQL management studio as MachPanel_Db user.

Once all files are replaced properly from hotfix folder Restart all services related to MachPanel on Control as well as Remote Servers.

Download Link

https://machsol.com/Updates/7050/HF.zip

Note: Please Unblock the files before replacing in installation directory if the downloaded Zip folder is blocked.

Hotfix for Exchange Zero Day Vulnerabilities

zohaib.shaikh — Thu, 06 Oct 2022 12:23:56 GMT

Summary

This article provides information about Exchange Zero day Vulnerabilities and how to fix these while using MachPanel.

Applies To

This article applies to Exchange 2013, 2016, 2019

Security Alert:

Customer Guidance for Reported Zero-day Vulnerabilities in Microsoft Exchange Server – Microsoft Security Response Center

Investigate if you are affected: Get-ChildItem -Recurse -Path C:\inetpub\logs\LogFiles -Filter "*.log" | Select-String -Pattern 'powershell.*autodiscover\.json.*\@.*200'

Mitigations:

URL Rewrite rule
Disable remote PowerShell access for non-admins

URL Rewrite rule:

Option 1: For customers who have the Exchange Emergency Mitigation Service (EEMS) enabled, Microsoft released the URL Rewrite mitigation for Exchange Server 2016 and Exchange Server 2019. The mitigation is enabled automatically and is updated to include the URL Rewrite rule improvements
Option 2: Microsoft created the EOMTv2 script for the URL Rewrite mitigation steps and updated it to include the URL Rewrite rule improvements. EOMTv2 script will auto-update on Internet connected machines and the updated version will show as 22.10.05.2304. The script should be re-run on any Exchange Server without EEMS enabled.
Option 3: Customers can follow the instructions as stated at Customer Guidance for Reported Zero-day Vulnerabilities in Microsoft Exchange Server – Microsoft Security Response Center

Disable remote PowerShell access for non-admins:

Please refer to Control remote PowerShell access to Exchange servers | Microsoft Learn to disable remote PowerShell access for users per user and bulk users.

How MachPanel cares about its customers?

Deploy Hotfix v7.0.41 HF2

Afterwards Every new created Mailbox will come up with RemotePowerShellEnabled as $false.
For Existing Mailboxes, please trigger Fix security permissions per tenant.

Caution: MachPanel Service / Provisioning account should be kept as RemotePowerShellEnabled as $true.

Hotfix for MachPanel Build v7.0.41 HF2

rehan_waseem — Thu, 06 Oct 2022 09:56:49 GMT

Summary

This article provides 7.0.41 HF1 and information about how to apply this fix on your servers.

Applies To

This article applies to MachPanel v7.0.41/v7.0.41 HF1

Important Note

Prior to performing any update take backup of your MachPanel Database and files from Control and Remote servers. See below Kb article for more details on how to take backup. http://kb.machsol.com/Knowledgebase/Article/50248
MachPanel Control Panel and all MachPanel Remote Servers need to be on Build v7.0.41 and then Hot-fix can be applied.
Please follow the steps given below in sequence and execute instructions in the KB articles to complete the update:
- Update to Latest MachPanel
- Update to Latest MachPanel Remote Server

Latest Issue Fixed

Build: 7.0.41 HF2 Updated: November 4, 2022

Issues/Enhancements:

1. Dial Plan assignment to Resource added.

2. Dial Plan assignment added in Excel Import file.

3. Fixed error in ADUser profile update due to profile picture processing.

4. VM management option from Subscription > VM listing is disabled during VM create job processing.

5. Fixed cannot find columne Email Address in Journaling list sorting on Send email to.

6.Fixed Prov Svc could not start Remote Config Studio on Remote server.

And to fix Exchange Zero Day Vulnerabilities

9. Handling added for setting RemotePowerShellEnabled=False for new Mailbox created.

10. Handling added for setting RemotePowerShellEnabled=False for existing mailboxes in Fix Security Permissions.

11. Fixed error where setting TimeZone for a mailbox was not getting correctly assigned.

12. Fixed error in setting Distribution Group Send On Behalf Permissions.

Procedure To apply Hotfix

Go to MachPanel configuration studio.
Shut down all the MachPanel services and also exit the configuration studio. Make sure no instance to MachPanel Configuration Studio is running under any user.

Download the hotfix HF.zip file from the link at bottom of this page.
Stop IIS Admin Service, please make sure that all the services are STOPPED from MachPanel Configuration Studio. Verify from "Task Manager" that the following services are not running.

MachSol.MachPanel Provisioning Service.

MachSol.MachPanel.ConfigurationStudio.exe.

MachPanel Billing Service.

MachPanel Helpdesk Service.

MachPanel Network Service.

MachPanel License Service.

MachPanel O365 Service.

Replace files from MachPanel folder on MachPanel control server (Path: C:\Program Files\MachSol\MachPanel Control Server) and Replace files from Remote server folder of hotfix folder on MachPanel remote server (C:\Program Files\MachSol\MachPanel Remote Server) keeping the folder hierarchy same as it is in hotfix. (you should get message to overwrite files, if not you are not doing it right).
Execute script.txt from zip file on MachPanel_Db after logging in to SQL management studio as MachPanel_Db user. Password can be obtained from connection string in registry of MachPanel Control Server.

Once all files are replaced properly from hotfix folder Restart all services related to MachPanel on Control as well as Remote Servers.

Download Link

https://machsol.com/Updates/7041/HF.zip

Note: Please Unblock the files before replacing in installation directory if the downloaded Zip folder is blocked.

Also please note if you get error while login after deploying this HF, then remove files from below paths (do not remove entire "Temporary ASP.NET Files" folder, only files should be removed)

C:\Windows\Microsoft.NET\Framework64\v2.0.50727\Temporary ASP.NET Files
C:\Windows\Microsoft.NET\Framework64\v4.0.30319\Temporary ASP.NET Files

MachPanel Build v7.0.41 Release Notes (September 2, 2022)

mudesira.munir — Fri, 05 Aug 2022 09:22:22 GMT

Content

Important Prerequisites/Upgrade Instructions
Important Note
Improvements/New Features
Resolved/Fix Issues

1. Important Prerequisites

Please follow the steps given below in sequence and execute instructions in the KB articles to complete the update:

2. Important Note

If you are using Microsoft CSP, Direct Routing and Teams management, you will have to uninstall all Microsoft Teams module and install the latest using PS command:

For Uninstall: UnInstall-Module MicrosoftTeams

For Install: Install-Module -Name MicrosoftTeams -RequiredVersion 4.4.1

Note: The recommended version for Microsoft Teams is v4.4.1

If you are using MachPanel Rest API, please follow link below to update to latest version of Rest API:

Update to Latest MachPanel REST API

3. Improvements/New Features

Major Enhancements
- New Integration added for the provider Ingram Micro in CSP Module

General (MachPanel, AD, ADSync, Billing, Store, WHMCS, Helpdesk):
- Fine-Grained Password Policy handling has been updated for Set/Update Password in all Enterprise Modules.
- Password Sync is made optional in ADSync templates
- Added functionality in ADSync configuration to create Search field case sensitive
- Added functionality in Reseller Template to "Allow Customer Deletion"
- Service Queue handling added in MachPanel Rest API
- Added functionality in Customer/Contact Access Template for Billing Module handling
- Hidden the Provisioning Service Interval from Service Queue > Settings
- Improved 3rd Party Import from Parallel
- Added AD Organization Management Page
- Added functionality to edit existing workflows
- Added functionality to enter multiple email addresses in Schedule Reports (Send To Address)
- Added functionality to change the number for sold unit in Misc. Products
- Added handling for Application Impersonation via REST API
- Updated Active Directory Group Operation layout
- Username hyper-linked to Edit interface in Active Directory User listing
Microsoft Exchange
- New attributes added in Dynamic Distribution List add/edit.
- Update/Export Journaling button will be greyed out when no rule exists
- Updated Disclaimer handling to mark External Email with an Exchange Transport Rule
- Added Distribution List management in Service Director > Exchange Hosting drop-down
- Added option to select entire organization in Exchange Journal Rules
- Added permission in Reseller/Customer Access Template for Exchange Custom Fields
VPS/Microsoft Hyper-V
- Added functionality to add VPS bandwidth speed limitation
- Added option to set MAC in Add/Edit of VNIC
Microsoft CSP/O365
- Added Policy Assignment in Direct Routing Resource user
- Added Sync for Microsoft CSP subscription quantity
- Added functionality to get Approval before Adding/Updating licenses in subscription
- Direct Routing Domain no more visible while creating/editing a User/Group
- Azure DirSync handling in User/Contact/Group edit and bulk operations
- Added select-able voice routing policy field for Resource Users
- Added resources are allowed to grant a Voice policy to a User
- Username hyperlinked to Edit interface in User listing
- Improved Microsoft CSP entities management by keeping all details in database
  - Note: Panel server will run under heavy load after update as all Users, Groups and Contacts data is synced in database from O365 for all tenants being managed. It is recommended to schedule update of control panel after day end. High RAM and Processor usage will be seen after update for a number of hours/days depending on number of entities being managed.
Microsoft SharePoint
- Username hyperlinked to Edit interface in User listing
Microsoft Skype for Business
- Username hyperlinked to Edit interface in User listing

4. Resolved/Fixed Issues

General (MachPanel, AD, ADSync, Billing, Store, WHMCS, Helpdesk):
- Fixed error in NCE order using WHMCS
- Fixed popup issue in Razor Pay and Stripe redirect before payment
- Fixed error in Razor Pay Checkout when special characters " ' " are used in customer name
- Fixed Issue of ADSync Security Groups job error when groups with $ symbol were synced from client AD
- Fixed No Success message issue while changing AD user password
- Fixed error on updating Mailbox contact information (Company Name)
- Fixed subscription containing NCE product not getting listed in API O365 usage report
- Fixed multiple currency issue in online store
- Fixed issue of not being able to add another schedule for existing usage report
- Fixed Prefilled Customer Drop Down during AD organization and domain Import
- Fixed issue related to WHMCS Contacts Add/Edit where we had error when logged in as customer.
Microsoft Exchange
- Fixed double quotes in company name input of mailbox
- Fixed Linked Mailbox handling issue in Mailbox Permissions
- Fixed Public Folder root error during import
- Fixed Issue in Permanent delete mailbox/AD user with immediate effect from recycle bin
- Fixed Journaling Contact not able to set in Send Email To and Sync of Journaling rules
- Fixed Journaling Job Cancellation Issue
- Fixed issue of multiple soft delete job for a mailbox can be added as mailbox stays in listing in provisioning status
- Fixed Mailbox Primary Email Delete button issue
- Fixed Full Access Permission issue with User/Shared mailbox
- Fixed Prefilled Customer Drop Down during Import
- Fixed Mailbox quota selection issue in Mailbox Advanced
- Fixed Issue of updating calendar permission when multiple OU with same name exists at backend
SharePoint
- Fixed Prefilled Customer Drop Down during Import

Skype for business (Lync)
- Fixed Prefilled Customer Drop Down during Import

Microsoft CSP/O365
- Fixed Resource accounts sync not working under O365 Direct Routing.
- Fixed assigned license not visible in Resource edit when all licenses are consumed
- Fixed object reference error in adding new O365 Subscription
- Handled new Teams Module command for Direct Routing. Microsoft Teams v4.4.1 should be installed only on Control Server
- Fixed Date issue in adding new Group in O365
- Fixed issue with Shared, Resource, Equipment mailboxes are created as disabled users in Hosted AD on Sync O365 from backend
- Fixed Company Name filter in Microsoft CSP > Accounts
- Fixed Prefilled Customer Drop Down during Import
- Fixed issue of not seeing Manage CSP Account button by login as reseller
- Fixed errors during Edit Resources of CSP Subscriptions
- Fixed CSP Tenant import error
- Fixed Windows 365 license provisioning error in O365 module
- Fixed CSP Resource Quantity Error

Hotfix for MachPanel Build v7.0.25 HF5

mudesira.munir — Mon, 30 May 2022 06:20:35 GMT

Summary

This article provides 7.0.25 HF5 and information about how to apply this fix on your servers.

Applies To

This article applies to MachPanel v7.0.25

Important Note

Prior to performing any update take backup of your MachPanel Database and files from Control and Remote servers. See below Kb article for more details on how to take backup. http://kb.machsol.com/Knowledgebase/Article/50248
MachPanel Control Panel and all MachPanel Remote Servers need to be on Build v7.0.25 and then Hot-fix can be applied.
Please follow the steps given below in sequence and execute instructions in the KB articles to complete the update:
- Update to Latest MachPanel
- Update to Latest MachPanel Remote Server

Latest Issue Fixed

Build: 7.0.25 HF5 Updated: August 25, 2022

Issues/Enhancements:

Fixed Resource accounts sync not working under O365 Direct Routing.
New attributes added in Dynamic Distribution List add/edit.
Fixed error in NCE order using WHMCS.
AD Fine Grained Password policy handling updated for AD User Add/Edit Password reset in all Enterprise modules.
Fixed assigned license not visible in Resource edit when all licenses are consumed.
Handled double quotes in company name input of mailbox.
Password is made optional in ADSync templates add/edit.
Razor Pay and Stripe redirect before payment popup issue has been fixed in online store.
Fixed object reference error in adding new O365 Subscription.
Handled new Teams Module command for DirectRouting. MicroSoftTeams v4.4.1 should be installed only on Control Server.
Fixed Date issue in adding new Group in O365.
Fixed Linked Mailbox handling issue in Mailbox Permissions.
Fixed PF root error in import.
Fixed Issue in permanent delete mailbox/AD user with immediate effect from recycle bin.
Fixed Issue of ADSync Security Groups job failure, occurred when groups with $ and * symbols were synced from client AD.
Fixed Journaling Contact not able to set in Send Email To and Sync of Journaling rules.
Shared, Resource, Equipment mailboxes are created as disabled users in Hosted AD on Sync O365 from backend.
Added Policy assignment in Direct Routing Resource user.
Fixed Windows 365 license provisioning error in O365 module.
Fixed Mailbox quota selection issue in Mailbox Advanced.
Fixed WHMCS Contacts Add/Edit issue.

Procedure

Go to MachPanel configuration studio.
Shut down all the MachPanel services and also exit the configuration studio. Make sure no instance to MachPanel Configuration Studio is running under any user.

Download the hotfix HF.zip file from the link at bottom of this page.
Stop IIS Admin Service, please make sure that all the services are STOPPED from MachPanel Configuration Studio. Verify from "Task Manager" that the following services are not running.

MachSol.MachPanel Provisioning Service.

MachSol.MachPanel.ConfigurationStudio.exe.

MachPanel Billing Service.

MachPanel Helpdesk Service.

MachPanel Network Service.

MachPanel License Service.

MachPanel O365 Service.

Replace files from MachPanel folder on MachPanel control server (Path: C:\Program Files\MachSol\MachPanel Control Server) and Replace files from Remote server folder of hotfix folder on MachPanel remote server (C:\Program Files\MachSol\MachPanel Remote Server) keeping the folder hierarchy same as it is in hotfix. (you should get message to overwrite files, if not you are not doing it right).
Execute script.txt from zip file on MachPanel_Db after logging in to SQL management studio as MachPanel_Db user. Password can be obtained from connection string in registry of MachPanel Control Server.

Once all files are replaced properly from hotfix folder Restart all services related to MachPanel on Control as well as Remote Servers.

Download Link

https://www.machsol.com/updates/7025/hf.zip

Note: Please Unblock the files before replacing in installation directory if the downloaded Zip folder is blocked.

Note: Please note if you get error while login after deploying this HF, then remove files from below paths (do not remove entire "Temporary ASP.NET Files" folder, only files should be removed)

C:\Windows\Microsoft.NET\Framework64\v2.0.50727\Temporary ASP.NET Files
C:\Windows\Microsoft.NET\Framework64\v4.0.30319\Temporary ASP.NET Files

MachPanel Build v7.0.25 Release Notes

zohaib.shaikh — Thu, 21 Apr 2022 12:09:14 GMT

Content

Important Prerequisites/Upgrade Instructions
Important Note
Improvements/New Features
Resolved/Fixed Issues

1. Important Prerequisites:

Please follow the steps given below in sequence and execute instructions in the KB articles to complete the update:

2. Important Notes:

If you are using Microsoft CSP, Direct Routing and Teams management, you will have to uninstall all Microsoft Teams module and install the latest using PS command:

For uninstall: UnInstall-Module MicrosoftTeams

For install: Install-Module -Name MicrosoftTeams -Allow

Note: The recommended version for Microsoft Teams is v4.0.0

If you are using MachPanel Rest API, please follow link below to update to latest version of Rest API:

https://kb.machsol.com/Knowledgebase/55660/Update-MachPanel-REST-API-Updated-for-MachPanel-Build-7015

3. Improvements/ New Features

General (MachPanel, AD, ADSync, Billing, Store, WHMCS):
- Integrated Payment Gateways (Razor Pay)
- Enhanced Customer Import(more fields)
- Added permissions in Reseller template to allow/ import and export customers.
- Added "Reset Tries Count" Button for the jobs in Service Queue
- Added Users Logon Hour Report
- Added Sync Contact details in Database
- Added Handling for Contacts in AD Group Members
Microsoft Exchange
- Added Group Job for setting Custom Attributes for mailboxes (bulk operation)
- Added option "Capacity" for Room Mailbox
- Added Option to Remove Record from Recovery Section
- Added Report Menu under Exchange Hosting
Microsoft CSP/O365
- Added Option " User has to change password at first Login"
- Added Azure DirSync handling in User/Contact/Group edit and bulk operations

4. Resolved/ Fixed Issues

General (MachPanel, AD, ADSync, Billing, Store, WHMCS, Helpdesk):
- Fixed: Resellers can not see their invoices from provider if they switch off billing for their customers
- Fixed: Selectable/Selected control search fails when there is "." in search string.
- Fixed: Selectable/Selected control case sensitive search fails.
- Fixed: Submit buttons remains inactive when user types in search box of Selectable/Selected control.
Microsoft Exchange
- Fixed: Edit Interface in Retention Tag was showing incorrect Action
- Fixed: Issue in Mailbox Group Action Search with Upper Case letter
- Fixed: Mailflow report loads asynchronously now
- Fixed: Wrong SPLA type was being assigned in sync.(It may take 6 hours or more to reflect correct SPLA type)
- Fixed: Only user mailbox was being shown while adding New Mailbox.
- Fixed: MBDetail advanced tab Save gives error when Custom size specification is not allowed in package.
- Fixed: Cannot convert value "" to type "Microsoft.Exchange.Data.SmartHost" in Exchange domain provisioning. [Requires Remote files update].
Microsoft CSP/O365
- Fixed: Editing O365 package sold to multiple resellers was taking long time.
- Fixed: Editing O365 package under reseller was stucking in loop when billing is off.
- Handled exception in Auto Cancel routine for O365 to skip cancellation if there is error in getting subscription from backend.

MachPanel Build v7.0.15 Release Notes (March 15, 2022)

rehan_waseem — Tue, 15 Mar 2022 07:28:18 GMT

Content

Important Prerequisites/Upgrade Instructions
Important Note
Improvements/New Features
Resolved/Fixed Issues

1. Important Prerequisites

Please follow the steps given below in sequence and execute instructions in the KB articles to complete the update:

2. Important Notes:

If you are using Microsoft CSP, Direct Routing and Teams management, you will have to uninstall all Microsoft Teams module and install the latest using PS command:

For uninstall: UnInstall-Module MicrosoftTeams
For install: Install-Module -Name MicrosoftTeams -Allow

Note: The recommended version for Microsoft Teams is v3.0.0

If you are using MachPanel Rest API, please follow link below to update to latest version of Rest API:

https://kb.machsol.com/Knowledgebase/55660/Update-MachPanel-REST-API-Updated-for-MachPanel-Build-7015

3. Improvements / New Features

General (MachPanel, AD, ADSync, Billing, Store, WHMCS):
- Allowed resellers to create Menu Items for themselves and their customers.
- Re-Arranged buttons on Subscription general tab.
- Domain Verification Enhancement.
- EmployeeID handling is updated in service, (Note: It may take few hours to update correct EmployeeID in db).
- Added billing email setting for sending billing related emails to other then customer primary and secondary address.
- Added close button in customer 2FA setting design.
- Removed MachPanel Network Service in new installation.
- Handled Quoted service paths in registry for all MachPanel control and Remote services to avoid Unquoted service path vulnerabilities.
- Added Alternate Email Addresses in MachPanel.
- Added separate Job of Exchange Proxy address for ADSync.
- Allowed reseller to edit Domain Username in Edit AD User Interface.
- Added Active Directory Reports - AD User reports handling, added AD Home page.
- Added Active Directory Organization settings and End User interface is updated.
- Added Audit Log all operations in End User interface.
- Added Domain Verification Code retrieval using API.
- Added Coupon Handling.
- Added Domain Reports.
- Updated Manual domain Register/Transfer page.
- Added Domain Group Action.
- Added Contacts management handling in domain accounts listing.
VPS/Microsoft Hyper-V
- Added Support for Windows 2022 Sealed Images.
Microsoft Exchange
- Added Cyrillic characters support in domain name/email.
- Now showing process status in Journaling listing.
- Added journaling enabled on mailbox listing details.
Microsoft CSP/O365
- Added New Commerce Experience product handling.
- Added Bulk Remove Teams and Channels.
- Added Import/Export Teams and Channels.
Microsoft SharePoint
- Added integration for SharePoint Server Subscription Edition.

4. Resolved / Fixed Issues

General (MachPanel, AD, ADSync, Billing, Store, WHMCS, Helpdesk):
- Fixed error "Field with * is required" in edit add-on resources tab.
- Fixed order form issue where existing domain input is not shown when Domain sale is not allowed.
- Fixed PayPal processing error when locale other then en-US is used.
- Fixed error in email when PayPal is used for invoice payment.
- Fixed Proxy address attribute is not being synced due to smtp:sip and smtp:smpt prepending.
- Fixed Paid invoice was not being emailed.
- Fixed Wrong message on SyncFromBackend (AD Org).
- Fixed issue with Login as Provider when we save provider login email using Provider (P Caps).
- Fixed issue with setting icon for Menu Item being added manually.
- Fixed New payment group and Domain option in online store was not working correctly.
- Fixed checks in Helpdesk ticket reply, CC email address had no checks.
- Fixed Provisioning service not processing queued items when there is VM monitoring related tasks scheduled.
VPS/Microsoft Hyper-V
- Fixed: Hyper-V home page errors when other than en-US locale is used.
- Hyper-V import, Single VM IP pool selection issue fixed.
- Fixed Disk type is not get when single VM subscription is provisioned.
- Fixed: Storage type (Unknown) Shown in new VPS Setup Email.
- Fixed: 'Use for Single VM Product' IP Pool were not listing in VM Import.
- Fixed error in GetVMResourcesMetereingUsage: 'InsertInDB': Error in Query: CSPInsertVPSResourcesMeteringUsageDetail.
Microsoft Exchange
- Fixed: Page break on managing distribution list with no members.
- Fixed: Error in PST export job processing when PST job is not created at backend.
- Fixed: Advanced DB tab not listing servers in all DAGs.
- Fixed: Error in restoring Soft deleted mailbox.
- Fixed: Search Field In Exchange Import Module was case sensitive.
- Fixed: Personal Archive Resource Overusing in Quota Over Usage Report.
- Fixed: Compliance management tab was not being shown if journaling resource is sold only via add-on.
- Removed white spaces in comma separated "Preferred domain Controller" field in Server Group Add/Edit.
- Fixed: Special Char(s) in CSV File Upload (Exchange Bulk Mailbox Creation).
- Fixed: PST Import Job error when path contain Turkish letter(s).
- Fixed: Marking External Email with an Exchange Transport Rule (Updated Disclaimer handling).
- Fixed: Dynamic distribution group members issue.
- Updated Journaling handling to solve "Recipient" and "Send email to" confusion.
Microsoft CSP/O365
- Fixed: Offers selection was not being retained in O365 package.
- Fixed: Issue in disabling CSP Tenant Management from Panel.